At a Glance
- Tasks: Lead store operations and deliver exceptional customer service while achieving sales goals.
- Company: Join Screwfix, a leading retailer with a focus on tradespeople and customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, discounts, and a strong pension plan.
- Other info: Access excellent training programmes and career advancement opportunities.
- Why this job: Be part of a dynamic team that values your growth and work-life balance.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 36300 - 36300 £ per year.
Unit 4 Brindly Close Rushden, NN10 6EN
Up to £36,300.00 per year
Permanent Full Time (35.75 hours)
Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 1000+ stores - and that's not to mention our industry leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
Right from the start, you'll lead from the front. Taking the time to get to know your team and your customers, you'll be in an excellent position to make your store the best it can be. And with the help of our excellent training programmes and varied shift patterns to support your development, you'll be on the right track for a promising career with us! At Screwfix we champion a healthy work/life balance and encourage part time applications, working a minimum of 30 hours over 4/5 days.
Benefits- Bonus - yearly bonuses based on business targets and measures.
- Cycle to work - savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts - discounts at Screwfix and B&Q, and other major high street retailers.
- Share Plans - become a Kingfisher shareholder with various schemes.
- Health plan options that can be claimed back.
- Long Service Awards - extra pay and bonus holiday days for milestone celebrations.
- Pension - award winning plan with up to 14% employer contribution per month.
- Life Cover - up to 4x your annual salary through Death in Service payment if you opt into the pension scheme.
- Retail Trust - free wellbeing resources, including confidential counselling service.
- Screwfix and B&Q Discounts - 20% off all B&Q and Screwfix products as a member of the Kingfisher group.
- Mind Training - partnership with Mind for mental health support and tools.
- Screwfix Community - stay connected with colleagues and access resources wherever you work.
- Self Development - learning tools such as LinkedIn Learning to advance job related skills or personal interests.
- Enhanced Family Leave - inclusive policy with competitive pay terms above statutory requirements.
- Trade Up to Assistant Store Manager - supervised training over months, culminating in a Level 3 Retail Team Leader Apprenticeship.
- Trade Up to Branch Manager - structured learning over 15 months, culminating in a Level 4 Retail Manager Apprenticeship.
- Learn for Life - helper programmes like Maths and English coaching for colleagues and families via Skills Forward.
- Action based Learning - for managers, focused on real business challenges under mentorship.
- Lead store operations and provide exceptional customer service.
- Build and achieve sales objectives and optimise store performance.
- Implement solutions that improve efficiency.
- Maintain high standards of store presentation, stock visibility and safety.
- Develop personal performance and take advantage of learning opportunities.
We celebrate an inclusive culture through our Employee Inclusion Network 'Us', which encourages colleagues to share ideas and promote a fairer, more diverse workplace. Support from senior leadership ensures the network's ambassadors for Diversity & Inclusion foster allyship and community.
Branch Manager in Rushden employer: Job Search Place Limited
At Screwfix, we pride ourselves on being an exceptional employer that values our people and their development. Located in Rushden, our inclusive work culture fosters collaboration and innovation, while our comprehensive benefits package, including competitive bonuses, health plans, and extensive training opportunities, ensures that every employee can thrive both personally and professionally. Join us to lead a dedicated team, serve our customers with a smile, and enjoy a fulfilling career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Rushden
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Job Search Place Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Job Search Place Limited!
We think you need these skills to ace Branch Manager in Rushden
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Job Search Place Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Job Search Place Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Job Search Place Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
