At a Glance
- Tasks: Support casework services with vital administrative and procurement tasks.
- Company: Join the Royal Naval Benevolent Trust, a supportive and family-oriented organisation.
- Benefits: Enjoy 29 days annual leave, cycle to work scheme, and a values-driven culture.
- Other info: Be part of a close-knit team with opportunities for personal growth.
- Why this job: Make a meaningful difference in the lives of Royal Navy and Royal Marines families.
- Qualifications: Strong organisational skills and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
The Casework Service, launched in April 2025, is a cornerstone of RNBT's 5-year strategic vision. By working closely with local charities, welfare organisations, and statutory services, our Caseworkers help ensure timely, holistic, and practical support is delivered in a way that empowers individuals and strengthens families.
We are now looking to grow our team and appoint a Support Administrator to join our friendly team based at our national HQ in Portsmouth. The RNBT exists to support Royal Navy Ratings and Royal Marines Other Ranks, both serving and served, and their loved ones, through life's challenges. Established in 1922 under Royal Charter, The Trust continues to provide a lifeline of support: from financial assistance and training opportunities to wellbeing guidance and signposting, as well as accommodation at our Care Homes and Almshouse.
The RNBT has a 'family-run' feel and we have carefully created a supportive, friendly and close-knit team, making it a unique and very special place to work.
Key ResponsibilitiesBased at Castaway House in Portsmouth, the Casework Administrator plays a vital role in supporting the effective delivery of The RNBT's casework services. Working closely with Regional Caseworkers, Regional Casework Managers, Finance, and partner organisations, you will provide high-quality administrative and procurement support that enables timely, accurate, and compliant service delivery to eligible beneficiaries experiencing hardship.
You will be responsible for coordinating administrative processes across the full client journey - from initial enquiry and triage through to grant award, procurement, and case closure. This includes maintaining accurate and confidential records across multiple data systems, ensuring all documentation is compliant with organisational policy and GDPR requirements.
A key element of the role includes administering the procurement of wellbeing vouchers and other agreed grant-related goods and services through RNBT's approved partner organisations. You will ensure all purchases are authorised appropriately and supported by clear, auditable evidence in line with organisational and funder requirements, maintaining strong financial governance and transparency.
This role enables caseworkers to focus on direct client support while ensuring administrative excellence, compliance, financial control, and consistency across all casework activity. Occasionally support other RNBT initiatives and projects where needed.
What We OfferIn addition to a competitive salary, we offer a generous suite of benefits to our employees including: 29 days annual leave plus public holidays, Cycle to work scheme, Eligible for blue light card, A values-driven culture and the opportunity to make a meaningful difference.
A full job description is available on request. As a Silver accredited Armed Forces Covenant signatory, we are committed to supporting the Armed Forces community and recognising the value that serving personnel, reservists, veterans, and military families bring to our organisation. We welcome applications from all members of the Armed Forces community and are committed to ensuring fair treatment throughout the recruitment process.
We are proud to be a Disability Confident Committed Employer. To find out more about working for The Royal Naval Benevolent Trust please contact us or visit.
CLOSING DATE FOR APPLICATIONS: Midday on Friday 13 March 2026.
StudySmarter Expert Advice🤫
We think this is how you could land RNBT - Casework Support Administrator
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We think you need these skills to ace RNBT - Casework Support Administrator
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Tailor Your Documents to the Role:For a full-time role like RNBT - Casework Support Administrator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
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How to prepare for a job interview at Job Search Place Limited
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Job Search Place Limited. Sharing personal stories or insights can really make us stand out.
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