At a Glance
- Tasks: Manage clerical and administration services in a fast-paced medical environment.
- Company: Join the Division of Medicine at Ysbyty Glan Clwyd, a dynamic healthcare setting.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Opportunity for career progression in the NHS with a focus on innovation.
- Why this job: Make a real difference in healthcare while developing your management skills.
- Qualifications: Experience in staff management and strong communication skills required.
The predicted salary is between 37338 - 44962 £ per year.
An exciting opportunity has arisen for a Clerical Services Coordinator within the Division of Medicine, based at Ysbyty Glan Clwyd. The Clerical Services Coordinator will be responsible for the operational and day to day management of clerical and administration services within Medicine, working closely with the Site Specialty Managers. Medicine is a fast paced and diverse Division, consisting of Gastroenterology (including the Endoscopy Unit), Renal (including the Renal Dialysis Ward), Respiratory, Cardiology (including the Cath Lab and ECG), COTE, Rheumatology, Diabetes, Neurology and the Medical Wards.
Main duties of the job
- The post holder will provide day to day operational management of the administration and clerical staff within the Division and support the Medicine Management Team in ensuring sound administrative processes are in place to support the Directorate clinical teams in achieving operational objectives efficiently and effectively.
Excellent written and communication skills together with the ability to prioritise work and meet deadlines are essential. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Qualifications
- Good standard of general / higher education (Certificate Level)
- Evidence of continuous / ongoing learning
- Degree level (Management) or equivalent experience
- Professional Management Qualification
- Currently pursuing a qualification in NHS Management
Experience
- Extensive experience of staff management
- Previous experience of managing financial resources
- Knowledge of waiting list management
- Experience of handling complex/sensitive complaint or situation/issues
- Able to communicate with all levels of staff representatives and managers in a clear and confident manner
- Sound knowledge of IT system
- Previous NHS experience
- Experience of project work
- Management of databases
Aptitude and Abilities
- Evidence of potential for effective leadership including ability to introduce new and innovative work practices, initiate change, motivate staff, delegate, prioritise tasks, manage 'difficult' personalities
- Ability to demonstrate excellent communication and written skills, problem solving skills, time management skills, counselling/supervision skills, organisational skills, proven ability to work to tight deadlines, sound knowledge of patient confidentiality
- Ability to demonstrate tact and diplomacy when working with others
- Accuracy of application form
- Ability to demonstrate the personal qualities and professional competencies required of all managers and leaders in line with local competence frameworks
- Ability to speak Welsh
Values
- Additional demonstrable qualities that may be beneficial to the role, e.g. care, compassion, competence, communication, courage and commitment
Other
- Ability to work on own initiative but also work as part of a team
- Ability to work in a busy environment and cope under pressure
- Able to work flexibly
- Ability to demonstrate the desire to pursue a progressive management career in the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Clerical Services Co-ordinator in Rhyl employer: Job Search Place Limited
Join our dynamic team at Ysbyty Glan Clwyd, where we prioritise a supportive work culture that fosters professional growth and development. As a Clerical Services Coordinator in the Division of Medicine, you will benefit from a collaborative environment, opportunities for continuous learning, and the chance to make a meaningful impact in patient care. We value diversity and encourage both Welsh and English speakers to apply, ensuring an inclusive workplace for all.
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Services Co-ordinator in Rhyl
✨Tip Number 1
Network like a pro! Reach out to people in the NHS or related fields on LinkedIn. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions. Think about how your experience aligns with the role of a Clerical Services Coordinator. We want you to shine, so rehearse your answers!
✨Tip Number 3
Show off your skills! Bring examples of your past work to the interview. Whether it’s managing a team or handling complaints, concrete examples will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Clerical Services Co-ordinator in Rhyl
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Clerical Services Coordinator. We want to see how you can bring value to our team in Medicine!
Show Off Your Communication Skills:Since excellent written communication is key for this role, take the time to proofread your application. We’re looking for clarity and professionalism, so make every word count!
Highlight Relevant Experience:Don’t forget to showcase your previous experience in staff management and any relevant NHS knowledge. We love seeing how your background can contribute to our fast-paced environment!
Apply Through Our Website:For a smooth application process, make sure to apply through our website. It’s the best way for us to receive your application and keep everything organised!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you understand the role of a Clerical Services Coordinator inside out. Familiarise yourself with the specific departments you'll be working with, like Gastroenterology and Cardiology. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare examples that highlight your excellent communication, time management, and leadership skills. Think of situations where you've successfully managed a team or handled complex issues. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for Scenarios
Expect scenario-based questions that assess your problem-solving abilities. Practice how you would handle sensitive complaints or manage difficult personalities. This will show that you can think on your feet and maintain professionalism under pressure.
✨Cultural Fit Matters
Research the values of the Division of Medicine and be prepared to discuss how your personal qualities align with them. Emphasising care, compassion, and commitment will resonate well with the interviewers and show that you’re a good fit for their team.
