At a Glance
- Tasks: Assist in food preparation, service, and maintaining cleanliness in the kitchen.
- Company: Join Mount Charles Group, a leading provider in catering and facilities management.
- Benefits: Enjoy 20 days' annual leave, a pension scheme, and wellness support.
- Other info: Flexible working hours with opportunities for personal growth and development.
- Why this job: Be part of a team delivering excellent customer service in a dynamic environment.
- Qualifications: Passion for customer service, good communication skills, and basic food hygiene knowledge.
The predicted salary is between 12 - 14 £ per hour.
Mount Charles Group is one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland.
Working Pattern: 17 hours per week, 2 working days out of 7, 8:30am - 5pm
Rewards:
- 20 days' annual leave
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sale of all food and beverages for the unit
- Preparation of service counter
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and at a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Ensure kitchen and service areas are always clean and tidy
- Clear rooms of any trays
- Be responsible for cash handling duties under your control
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Follow procedures as directed on the correct handling and use of all cleaning materials
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures
- Assist with effective management of stock control
The Person:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day to day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
RF-2604-19 - Food Service Assistant employer: Job Search Place Limited
Mount Charles Group is an exceptional employer, offering a supportive work environment that prioritises employee wellbeing and development. With a commitment to high standards in customer service and a focus on teamwork, employees benefit from 20 days of annual leave, a company pension scheme, and access to financial education services. Located in Ireland, the company fosters a culture of inclusivity and provides opportunities for personal growth through various company events and training.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2604-19 - Food Service Assistant
✨Tip Number 1
Get to know the company! Research Mount Charles Group and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Be ready to demonstrate your teamwork skills. Prepare some stories about how you've worked well in a team before, especially in busy environments like kitchens or cafes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace RF-2604-19 - Food Service Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your enthusiasm for providing excellent customer service in your application. We want to see how you connect with customers and create a welcoming atmosphere!
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to customise your CV and cover letter to reflect the specific skills and experiences that match the Food Service Assistant role. It shows us you’re genuinely interested.
Highlight Relevant Skills:Mention any experience you have with food hygiene, HACCP regulations, or cash handling. We love to see candidates who are already familiar with the standards we uphold in our kitchens!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re keen to join our team at Mount Charles Group!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Familiarise yourself with the Mount Charles Group and their values. Understand their approach to customer service and food safety, especially HACCP regulations. This will show that you're genuinely interested in the role and ready to contribute.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer. This will help demonstrate your passion for the role and your ability to connect with customers.
✨Be Ready to Discuss Teamwork
Since this role involves working as part of a team, be prepared to talk about your experiences collaborating with others. Highlight any instances where you helped a team achieve a goal or improved service delivery together.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. You might ask about the training process for new staff or how the team handles busy periods. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
