At a Glance
- Tasks: Lead a team to deliver exceptional catering services and ensure food quality standards.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 28 days' holiday, pension scheme, and career development opportunities.
- Other info: Flexible hours with a supportive team culture and uniform provided.
- Why this job: Make a difference in customer service while working in a dynamic environment.
- Qualifications: Experience in catering management and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. We believe people are our greatest asset. We are recruiting a Catering Manager to join our team at Southern Regional College, Newry West. This is an opportunity to join a world leading facilities management company.
Working Pattern: 37.5 hours per week, Term time position 07:30 - 15:30
Rewards:
- 28 days' paid holidays (pro rata)
- Company Pension Scheme
- Career Development and Training
- Employee Assistance Program to support your health & wellbeing
- Financial Education / Financial wellbeing advisory service
- Uniform Provided
- Company Events
The Role:
- To ensure all food is prepared and cooked to an exceptional standard, ensuring all HACCP regulations are adhered to (if required).
- Ensure the service counter is prepped and ready for service.
- Ensure the team is providing the highest level of customer service in a consistent approach to anyone who uses the facility.
- Work as part of the team to ensure the service is delivered on time and to the highest possible standard.
- Completing any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system.
- Complete bookwork procedures in line with company requirements; in particular the administration of purchasing, cash handling, banking and management of the weekly estimated trading account (ETA).
- Report defective equipment/ utensils/ work and floor surfaces etc. to the relevant Head Office department.
- Ensure the opening and closing of all food outlets is carried out in accordance with Company procedures.
The Person:
- Attention to detail in all aspects of the work.
- Experience in a Similar Role.
- Leads by example and lives our values.
- Enthusiastic and passionate about our customer service and reputation.
- Self motivated, working independently and on own initiative.
- Flexible with a positive, can do attitude.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day to day basis.
- Proficient skills in computer literacy.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. The successful applicant's job offer will be subject to providing a five year, traceable employment history. Enhanced Access NI is required for this position.
RF-2602-20 - Catering Manager employer: Job Search Place Limited
Mount Charles Group is a leading employer in the facilities management sector, offering a supportive work culture that prioritises employee wellbeing and development. As a Catering Manager at Southern Regional College, Newry West, you will benefit from a generous holiday allowance, a company pension scheme, and opportunities for career advancement within a dynamic team dedicated to exceptional service. Join us to be part of a company that values its people and fosters a positive environment for growth and success.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2602-20 - Catering Manager
✨Tip Number 1
Network like a pro! Reach out to people in the catering industry, especially those connected to Mount Charles Group. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills! If you have the chance, bring a portfolio or examples of your previous work to interviews. This could be photos of events you've managed or menus you've created – anything that highlights your attention to detail and passion for customer service.
✨Tip Number 3
Prepare for the interview by researching Mount Charles Group and their values. Be ready to discuss how your experience aligns with their mission and how you can contribute to their reputation for exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Southern Regional College.
We think you need these skills to ace RF-2602-20 - Catering Manager
Some tips for your application 🫡
Show Your Passion for Catering:When writing your application, let your enthusiasm for the catering industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service and quality food.
Highlight Relevant Experience:Make sure to detail any previous roles you've had in catering or similar positions. We love to see how your past experiences have prepared you for this role, so don’t hold back on sharing those stories!
Be Detail-Oriented:Since attention to detail is key in this role, ensure your application is free from typos and errors. We appreciate a well-organised application that reflects your ability to maintain high standards in your work.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know Your HACCP
Make sure you brush up on your knowledge of HACCP regulations. Being able to discuss how you ensure food safety and quality in your previous roles will show that you take food preparation seriously and understand the importance of compliance.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. The Mount Charles Group values a high level of customer interaction, so be ready to share stories that highlight your enthusiasm and ability to lead by example.
✨Demonstrate Teamwork
Think of instances where you've worked effectively as part of a team. This role requires collaboration, so be prepared to discuss how you motivate others and contribute to a positive working environment.
✨Be Ready for Practical Questions
Expect questions that may require you to think on your feet, such as how you would handle a busy service period or resolve a customer complaint. Practising these scenarios can help you feel more confident during the interview.
