At a Glance
- Tasks: Lead a retail team, drive sales, and create an inclusive culture.
- Company: Join one of the Best Big Companies to Work For.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career pathways.
- Other info: Be part of a dynamic team with opportunities for personal growth and development.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Retail management experience preferred but not essential; strong communication skills required.
The predicted salary is between 24000 - 30000 £ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business. As Team Leader you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key responsibilities include:
- Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up skilling the team.
- Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes.
- Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate.
Required skills & experience:
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers - increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Retail Team Leader: Drive Sales & Grow Your Team employer: Job Search Place Limited
Iceland is renowned for its commitment to both customers and employees, making it an exceptional employer. With a supportive and inclusive work culture, team leaders are empowered to develop their skills while enjoying benefits such as a generous discount, holiday entitlement, and clear career progression opportunities. Join us in a vibrant retail environment where your leadership can truly make a difference and help shape the future of our teams.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Leader: Drive Sales & Grow Your Team
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching our values and what makes us tick. This way, you can show us how you fit right in with our team and share your passion for customer service.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or resolved conflicts. We love to hear about how you engage and develop others, so be ready to share those stories!
✨Tip Number 3
Be proactive during the interview! Ask us questions about the role and the team dynamics. This shows you're genuinely interested and helps you understand how you can contribute to driving sales and creating an inclusive culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our company and the amazing benefits we offer, like that sweet 15% discount!
We think you need these skills to ace Retail Team Leader: Drive Sales & Grow Your Team
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for retail and leadership in your application. Share specific examples of how you've engaged with customers or supported your team in the past. We love to hear about your experiences!
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the role of a Retail Team Leader. Focus on your achievements in driving sales and developing teams, as this is what we’re looking for!
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’d be a great fit for our team and how you can contribute to our success.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and how they relate to the role of a Retail Team Leader. Familiarise yourself with their approach to customer service and team engagement, as this will show your genuine interest in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team in the past. Highlight any experiences where you’ve engaged and developed team members, as this is crucial for the role.
✨Demonstrate Your Sales Savvy
Since driving sales is a key responsibility, think of specific strategies you’ve used to maximise profit in previous roles. Be ready to share how you can implement similar tactics to help the store succeed.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
