At a Glance
- Tasks: Engage customers with Samsung products and provide exceptional service in a dynamic retail environment.
- Company: Join the innovative Samsung Experience Store team in Trafford.
- Benefits: Enjoy competitive pay, employee discounts, and a chance for monthly bonuses.
- Other info: Opportunities for training and career advancement await you!
- Why this job: Be part of a passionate team and grow your skills in tech retail.
- Qualifications: Love for technology and excellent people skills are essential.
The predicted salary is between 13 - 13 £ per hour.
Location: Samsung Experience Store, Manchester Trafford
Pay: Standard - £13.45 Bonus Potential - 20%
Hours: 12HR - over 2 days
Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store in Trafford.
Role Summary
As a Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand's ethos and providing inspirational customer service. Your main focus will be on enriching customers' connected lives through unrivalled interactions, introducing them to Samsung's products and services.
Core Responsibilities
- Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
- Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Skills and Experience
- Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
- Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
- Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service irrespective of circumstances.
- Love for Tech: You are not just tech-savvy; you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends.
- Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.
Why join us
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey.
What we can offer you
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices - including the latest Flagship Device!
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
Retail Assistant - Samsung Experience Stores - Part-time employer: Job Search Place Limited
At PRS& Samsung, we pride ourselves on being an exceptional employer that fosters a vibrant work culture in the heart of Manchester Trafford. Our Retail Assistants enjoy competitive pay, generous bonus potential, and a wealth of employee benefits including discounts, well-being tools, and continuous learning opportunities, all while working in a dynamic environment that celebrates technology and customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - Samsung Experience Stores - Part-time
✨Tip Number 1
Get to know the company! Before your interview, dive into Samsung's values and products. This way, you can show off your passion for tech and how you can connect with customers in a way that aligns with their ethos.
✨Tip Number 2
Practice makes perfect! Role-play common retail scenarios with a friend or family member. This will help you feel more confident when showcasing Samsung products and providing exceptional customer service during your interview.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. A polished appearance shows that you take the opportunity seriously and are ready to embody the Samsung brand from the get-go.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Retail Assistant - Samsung Experience Stores - Part-time
Some tips for your application 🫡
Show Your Passion for People and Tech:When writing your application, let your enthusiasm for technology and customer service shine through. Share specific examples of how you've connected with customers or your love for tech to make your application stand out.
Tailor Your Application:Make sure to customise your application to reflect the skills and experiences mentioned in the job description. Highlight your adaptability and commercial mindset, showing us why you're the perfect fit for the Retail Assistant role.
Keep It Professional Yet Friendly:While we want to see your personality, remember to maintain a professional tone. Use clear language and avoid jargon, making it easy for us to understand your qualifications and passion for the role.
Apply Through Our Website:We encourage you to submit your application through our website. This way, you can ensure that all your details are captured correctly, and it helps us keep track of your application efficiently!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Tech
Brush up on the latest Samsung products and technologies before your interview. Being able to discuss features and benefits will show your passion for tech and help you connect with the interviewers.
✨Showcase Your People Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to help someone, as this role is all about building relationships with customers.
✨Demonstrate Adaptability
Retail can be unpredictable, so be ready to share experiences where you successfully adapted to change or handled a challenging situation. This will highlight your ability to thrive in a dynamic environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
