We are seeking a dedicated and experienced Server Shift Leader to join our team in Portsmouth, VA. The ideal candidate will be responsible for supervising daily operations, managing staff, and ensuring an exceptional customer experience during their shift. This role requires strong leadership skills, attention to detail, and the ability to maintain high standards of service and compliance.
Key Responsibilities
- Supervise daily restaurant operations to ensure smooth and efficient service.
- Oversee employees during shifts, ensuring they follow proper protocols and company policies.
- Ensure quality customer service is consistently delivered to all guests.
- Manage cash handling procedures accurately and securely.
- Oversee liquor management, ensuring compliance with all regulations and company standards.
- Motivate and lead staff through effective team leadership and communication.
- Provide leadership and make decisions in the absence of the manager.
Qualifications
- Proven experience in a supervisory or leadership role within a restaurant or hospitality environment.
- Strong knowledge of customer service standards and protocols.
- Ability to manage cash and liquor responsibly and accurately.
- Excellent communication and interpersonal skills.
- Demonstrated ability to motivate and lead a team effectively.
- Capable of handling multiple tasks and making decisions under pressure.
Restaurant Shift Leader: Service, Ops & Compliance employer: Job Search Place Limited
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