At a Glance
- Tasks: Welcome guests and manage reservations at the iconic Ritz Restaurant.
- Company: Join the luxurious Ritz London, known for its opulence and excellence.
- Benefits: Competitive salary, 28 holidays, free meals, and wellness treatments.
- Other info: Enjoy social events, training opportunities, and a supportive work environment.
- Why this job: Be part of a magical experience in a world-renowned fine dining setting.
- Qualifications: Strong admin skills, customer service experience, and a passion for luxury.
The predicted salary is between 30000 - 40000 £ per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Ritz Restaurant Department as a Restaurant Receptionist. As a Restaurant Receptionist, you must be passionate in delivering and conveying service excellence both in person and over the phone. This role requires you to provide a warm and friendly meeting and greeting service and to take reservations for the Michelin Star Ritz Restaurant. You must be fully conversant with all of our menus within the Restaurant and be knowledgeable of all other Food & Beverage and Hotel Outlets. Your role encourages you to up sell rooms and cross sell to our Food & Beverage Outlets.
ENTRY REQUIREMENTS
- Strong administrative skills and computer knowledge
- Relevant experience in a 5 Star or fine dining property
- Awareness of luxury service standards
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Great command of the English language, both spoken and written
- Display a polite and professional attitude to internal and external guests
OUR BENEFITS
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme for Ritz goods and external providers
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- CODE Hospitality App
- Wellness treatments: massage, chiropody and more
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme (£600)
- Training Fund Assistance
ELIGIBILITY
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Restaurant Receptionist employer: Job Search Place Limited
The Ritz London is an exceptional employer, offering a luxurious work environment in the heart of London, where employees are encouraged to create memorable experiences for guests. With competitive salaries, extensive benefits including wellness treatments and a strong focus on employee development, The Ritz fosters a supportive and dynamic culture that values excellence and teamwork. Join us to be part of a prestigious establishment that not only prioritises service but also invests in your personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Receptionist
✨Tip Number 1
Get to know The Ritz London inside out! Familiarise yourself with the menus and services offered. This way, when you walk in for an interview, you can impress them with your knowledge and passion for their brand.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate greeting guests and taking reservations. This will help you feel more confident and ready to shine during your interview.
✨Tip Number 3
Dress to impress! Since you're aiming for a role in a luxury environment, make sure your outfit reflects that. A polished appearance shows you understand the standards of The Ritz London.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at The Ritz London.
We think you need these skills to ace Restaurant Receptionist
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for delivering exceptional service shine through. We want to see how passionate you are about creating memorable experiences for our guests!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in fine dining or luxury service. We love seeing how your skills align with what we’re looking for at The Ritz London.
Be Professional Yet Friendly:Your written communication should reflect the warm and friendly service we pride ourselves on. Use a polite tone and ensure your language is professional but approachable, just like how you'd greet our guests.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for this exciting opportunity at The Ritz London!
How to prepare for a job interview at Job Search Place Limited
✨Know the Ritz Inside Out
Before your interview, make sure you’re familiar with The Ritz London’s offerings, especially the Michelin star dining and Afternoon Tea. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Practice Your Customer Service Skills
As a Restaurant Receptionist, delivering excellent customer service is key. Prepare for role-play scenarios where you might need to handle reservations or greet guests. Practising these interactions can help you feel more confident during the actual interview.
✨Dress to Impress
Given the luxurious environment of The Ritz, your appearance matters. Dress smartly and professionally to reflect the high standards of the hotel. This shows that you understand the importance of presentation in a fine dining setting.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple tasks under pressure. Think of examples from your past experiences where you successfully juggled responsibilities, as this will demonstrate your ability to thrive in a busy restaurant environment.
