At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and unforgettable dining experiences.
- Company: Join The Ivy Collection, a celebrated UK hospitality brand with a vibrant culture.
- Benefits: Enjoy competitive pay, 50% staff discount, free meals, and extra holiday for long service.
- Other info: Access to discounts on hundreds of retailers and guaranteed birthday off!
- Why this job: Be part of a historic opening and make a real impact in a beloved restaurant.
- Qualifications: 2+ years of management experience and a passion for outstanding guest service.
The predicted salary is between 30000 - 40000 £ per year.
We are delighted to be opening The Ivy Collection in Stratford-upon-Avon. As we bring our signature style of hospitality to this historic town, we continue to embody timeless elegance and vibrant guest experiences across all our restaurants. Celebrated for exceptional food, outstanding service, and unforgettable moments, The Ivy Collection has become one of the UK's most iconic hospitality brands. We're searching for a confident Restaurant Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK's most-loved restaurant brands.
Benefits & rewards
- Competitive Industry pay (based on hourly rate & tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discount for you and up to 3 friends when you dine in our restaurants
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants
- Career Development and Training, including Apprenticeships
- Free food and drinks to the same standard that we serve our guests when you are working
- Extra holiday allowance for length of service, up to 5 extra days after 5 years
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more
Key elements of your role as Restaurant Manager
- To provide friendly, courteous, and professional service at all times to the highest standards, leading by example
- To build and maintain an efficient team of employees, driving the team towards the objectives of the business
- To develop a learning culture and to ensure that all team members feel valued and rewarded
- To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals
- To ensure all guest requests and queries are responded to promptly and effectively
- Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn
About you
- You have 2 years + experience in this position
- You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation
- You love to wow guests with exceptional service, and you can cope well under pressure during a busy service
- You have excellent English language skills
About us
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Restaurant Manager - New Opening employer: Job Search Place Limited
The Ivy Collection in Stratford-upon-Avon is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With competitive pay, generous staff discounts, and unique benefits like guaranteed birthday leave, we foster a supportive environment where team members are valued and encouraged to excel in their roles. Join us to be part of a renowned brand that celebrates elegance and outstanding service while providing meaningful career opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager - New Opening
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at The Ivy Collection. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for exceptional service shine through. Share stories of how you've wowed guests in the past – it’s all about making a memorable impression.
✨Tip Number 3
Research is key! Familiarise yourself with The Ivy Collection's values and their approach to hospitality. This will help you align your answers during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our dynamic team right from the start.
We think you need these skills to ace Restaurant Manager - New Opening
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love creating unforgettable guest experiences and leading a team. Share specific examples that highlight your passion for the industry.
Tailor Your CV:Make sure your CV is tailored to the Restaurant Manager role. Highlight your relevant experience, especially in managing teams and delivering exceptional service. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your experience and skills without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at The Ivy Collection!
How to prepare for a job interview at Job Search Place Limited
✨Know the Brand Inside Out
Before your interview, make sure you research The Ivy Collection thoroughly. Understand their values, signature dishes, and what sets them apart in the hospitality industry. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to lead a team effectively. Prepare examples from your past experience where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can foster a positive learning culture within the team.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like a difficult guest or a busy service period. Think through these scenarios in advance and outline your approach. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.