At a Glance
- Tasks: Provide excellent customer service and create a welcoming atmosphere in the restaurant.
- Company: Join a friendly team at Squires Garden Centre, known for great service.
- Benefits: Enjoy 50% off meals, generous holiday, and a bonus at Christmas.
- Other info: Opportunities for growth and unique perks like birthday leave and a cycle scheme.
- Why this job: Be part of a team that values friendliness and customer satisfaction.
- Qualifications: Good interpersonal skills and a willingness to learn are essential.
The predicted salary is between 10 - 12 £ per hour.
Your primary responsibility will be to provide professional support to our customers in the restaurant, working closely with the Restaurant Manager to help the business succeed.
Rota: Every Sunday, Tuesday and Thursday 10:15-16:00
Main duties and responsibilities:
- Provide an enjoyable restaurant experience for everyone by ensuring all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction, and take appropriate action.
- Establish and maintain excellent standards of hygiene and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people with:
- Good friendly manner.
- Good interpersonal skills.
- Willingness to learn.
Rewards & Benefits:
- Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service.
- Holiday: 5.6 weeks on joining, increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service.
- Bonus: A non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension: Defined Contribution Pension Plan available to new employees.
- Attendance: After one year service, if you have 100% attendance, one day holiday (pro rated) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D.): A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development: A wealth of learning opportunities to enhance and develop your skills and confidence.
- Birthday: After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2Work scheme: Offers a 25% to 39% saving on new cycling equipment after 1 year service.
- Child's first day at school: After 1 year service, you may come in late and go home early on your child's first day of school.
- RHS Membership or a Tree / Shrub: After 1 year service, choose one tree or shrub to plant each year up to the value of £50 retail.
- Employee Assistance Programme (EAP): Access to a range of wellbeing resources after 2 years service.
- Retirement: After 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for the final 3 months.
- Free Parking: Available to all employees in designated parking areas on our site.
Restaurant: Front of House - Waiting Staff employer: Job Search Place Limited
At Squires Garden Centre, we pride ourselves on fostering a warm and welcoming work environment where our Front of House team can thrive. With generous employee benefits including substantial discounts, a robust holiday allowance, and unique perks like the Made A Difference Scheme, we are committed to recognising and rewarding our staff's dedication to exceptional customer service. Located in the picturesque Frensham, Surrey, our restaurant offers not just a job, but a chance to grow and develop within a supportive community that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant: Front of House - Waiting Staff
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Job Search Place Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Restaurant: Front of House - Waiting Staff
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Job Search Place Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Job Search Place Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Job Search Place Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Job Search Place Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
