At a Glance
- Tasks: Lead a compassionate team in delivering high-quality mental health support.
- Company: Join Look Ahead, a diverse and inclusive mental health service in Hackney.
- Benefits: Enjoy up to 30 days annual leave, generous pension contributions, and life assurance.
- Other info: Dynamic environment with opportunities for professional growth and development.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Must have prior CQC registration as a Registered Manager in mental health.
The predicted salary is between 45000 - 45000 £ per year.
We're looking for a kind, compassionate and resilient Registered Service Manager to join our Mental Health Service located in Hackney. £45,000.00 per annum, working 40 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Service Specific Responsibilities
- Hold responsibility for the day-to-day management and leadership of the registered mental health care home.
- Ensure the service remains fully compliant with CQC regulations and demonstrates the characteristics of being safe, effective, caring, responsive, and well‑led.
- Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders.
General Responsibilities
- Experience supporting services through CQC inspections or improvement plans.
- Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support.
- Lead on quality improvement initiatives and ensure action plans are completed and sustained.
- Produce and submit regular management reports to senior management and performance teams.
- Ensure accurate and timely recording of KPI data, incidents, safeguarding, and operational performance information.
About you:
- Enjoys social interaction and encouraging resident involvement.
- Warm, approachable, and professional in manner.
- Works effectively as part of a team and promotes collaborative working.
- Calm, resilient, and able to make sound decisions under pressure.
What you'll bring:
Essential:
- Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service.
Desirable:
- Other relevant professional memberships and/or specialist qualifications.
- Experience working in CQC registered settings.
- Experience leading, supervising, and developing staff teams.
- Ability to manage service performance, quality assurance, and continuous improvement.
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Registered Service Manager - Hackney employer: Job Search Place Limited
Look Ahead is an exceptional employer, offering a supportive and inclusive work environment for Registered Service Managers in Hackney. With benefits such as up to 30 days of annual leave, a generous pension scheme, and a commitment to employee growth through continuous training and development, we prioritise the well-being and professional advancement of our staff. Join us in making a meaningful impact in mental health care while enjoying a collaborative culture that values compassion and resilience.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Service Manager - Hackney
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to mental health care and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your past experiences, especially those that showcase your leadership and resilience. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are ready to make a difference in mental health services.
We think you need these skills to ace Registered Service Manager - Hackney
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for mental health shine through. We want to see how much you care about making a difference in people's lives, so share your experiences and motivations that led you to this field.
Tailor Your CV:Make sure your CV is tailored to the Registered Service Manager role. Highlight your previous CQC registration experience and any relevant qualifications. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants can communicate effectively, as it reflects the kind of support we provide to our residents.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Job Search Place Limited
✨Know Your CQC Regulations
Make sure you brush up on the latest CQC regulations and standards. Being able to discuss how you’ve ensured compliance in your previous roles will show that you’re not just familiar with the rules, but that you can lead a service that meets them.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you’ve successfully managed teams in the past. Think of specific examples where you’ve motivated staff or improved team dynamics, as this will highlight your ability to lead effectively in a mental health setting.
✨Demonstrate Compassion and Resilience
As a Registered Service Manager, your ability to be kind and resilient is crucial. Be ready to share stories that illustrate your compassionate approach to care and how you’ve handled challenging situations while maintaining a positive environment for both staff and residents.
✨Engage with Stakeholders
Discuss your experience in building relationships with stakeholders like CQC inspectors and local authorities. Highlight any successful collaborations or improvements you’ve made through these partnerships, as this shows you understand the importance of community and regulatory relationships.
