At a Glance
- Tasks: Be the go-to person for customer queries and manage communication between teams.
- Company: Join Arcus FM, a dynamic company focused on customer satisfaction.
- Benefits: Earn up to £29,256 pro rata, plus bonuses and training sponsorship.
- Other info: Flexible 24-hour work week with opportunities for growth.
- Why this job: Enhance your customer service skills while making a real difference.
- Qualifications: Exceptional customer service skills and strong Excel abilities required.
The predicted salary is between 29256 - 29256 £ per year.
Arcus FM is looking for a Customer Assurance Agent to work at their Redditch site for 24 hours per week. You will be the link between the Helpdesk and Planning teams, managing inboxes, answering queries, and generating management information reports.
The ideal candidate will have:
- Exceptional customer service skills
- Problem-solving abilities
- Strong Excel capabilities
The position includes a salary of up to £29,256 per annum (pro rata), along with benefits like a bonus and training sponsorship.
We think you need these skills to ace Customer Assurance Coordinator - Quick Resolutions 24h/wk in Redditch
Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Time Management
Customer Service Skills
Team Collaboration
