At a Glance
- Tasks: Welcome guests, manage meeting rooms, and ensure a seamless reception experience.
- Company: Join a prestigious client site in vibrant London Victoria.
- Benefits: Enjoy 33 days annual leave, life insurance, and ongoing training.
- Other info: Full-time role with opportunities for growth and development.
- Why this job: Be the face of a professional environment and make a lasting impression.
- Qualifications: Previous front desk experience and excellent customer service skills required.
The predicted salary is between 30000 - 33000 £ per year.
We are seeking an experienced and polished Front of House Receptionist to join our team at one of our prestigious client sites in London Victoria. This role is ideal for someone with previous front desk experience, preferably within a corporate environment, who thrives in a professional, client-facing setting. You will have excellent customer service skills, ideally with previous experience in corporate reception or high-end hospitality/retail. You will be the first point of contact for visitors and staff, setting the tone for a welcoming, seamless workplace experience.
Full Time Permanent Monday-Friday (08:00-17:00, but flexibility required to support business needs) 40 hours per week. Salary: £30,000-£33,000.
Responsibilities:
- Greeting guests and setting up meeting rooms
- Maintaining clean, tidy, and professional meeting rooms at all times, demonstrating exceptional attention to detail and high presentation standards
- Ensuring drinks and catering are prepared and presented to a consistently high standard
- Answering phones and directing calls appropriately
- Monitoring and maintaining a well‑ordered reception inbox
- Managing meeting room diary and assigning rooms
- Checking the Ashmore enquiries inbox and listening to voicemails
- Booking guests into Bluepoint
- Booking taxis for guests and staff as required
- Issuing contractor passes and managing access for contractors
- Setting up and managing catering for early meetings, including breakfast meetings
- Updating reception manuals
- Ensuring contractors have the correct H&S documentation/permits as required
- Reporting maintenance issues
- Booking loading bay slots for deliveries
- Mail management
- Inputting DHLs and ensuring they are collected by the post room
The suitable candidate will:
- Be calm under pressure
- Have a positive attitude
- Be highly effective in communication
- Be passionate about delivering an exceptional client service
- Be pro‑active
What We Offer:
- 33 days annual leave which includes Bank Holidays
- Employee Assistance Programme
- Life Insurance (1x annual salary)
- Aviva Digital GP service
- Cycle to Work scheme
- Recommend a Friend scheme
- Company events
- Ongoing training and development opportunities
Receptionist VA2731 employer: Job Search Place Limited
Join our dynamic team as a Front of House Receptionist in the heart of London Victoria, where you will be part of a prestigious corporate environment that values professionalism and exceptional client service. We offer a supportive work culture with ongoing training and development opportunities, alongside generous benefits such as 33 days of annual leave and a comprehensive Employee Assistance Programme. Experience a rewarding career in a role that not only allows you to shine as the first point of contact but also fosters personal and professional growth in a vibrant city setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist VA2731
✨Tip Number 1
Make sure you research the company and its culture before your interview. Knowing what they value will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting and body language! As a Front of House Receptionist, you'll be the first impression for visitors. A warm smile and confident posture can set the right tone from the get-go.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and gives you a chance to find out if the role is the right fit for you too. Think about what you want to know about the team or the work environment.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great way to reiterate your interest in delivering exceptional client service.
We think you need these skills to ace Receptionist VA2731
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your front desk experience and customer service skills. We want to see how your background fits with the polished, professional vibe we're after!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about delivering exceptional client service and how you can contribute to our welcoming atmosphere at the reception.
Showcase Attention to Detail:In this role, attention to detail is key. Use your application to demonstrate how you've maintained high presentation standards in previous roles—whether that's in hospitality or corporate settings.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company
Before your interview, do a bit of research on the company and its culture. Understanding their values and what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Receptionist, your customer service skills are crucial. Prepare examples from your past experiences where you’ve gone above and beyond to assist clients or resolve issues. This will demonstrate your ability to thrive in a client-facing role.
✨Practice Professionalism
Since this role is in a corporate environment, dress smartly and maintain a professional demeanor throughout the interview. Practising good body language, such as maintaining eye contact and offering a firm handshake, can make a great first impression.
✨Prepare for Common Questions
Anticipate questions related to handling difficult situations or managing multiple tasks at once. Think about how you would respond to scenarios like dealing with an unhappy guest or juggling phone calls while greeting visitors, and be ready to share your strategies.
