At a Glance
- Tasks: Be the friendly face of our school, handling calls and welcoming visitors.
- Company: Join the University of Chichester Academy Trust, a supportive and vibrant community.
- Benefits: Gain valuable experience, flexible hours, and a chance to make a difference.
- Other info: Opportunity for personal growth and development in a dynamic setting.
- Why this job: Play a key role in creating a safe and happy environment for students.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 22000 - 26000 £ per year.
Function of the Post
The post holder will act as the first point of contact for the school, creating a friendly and positive image by being responsive and prompt in responding to requests relating to a broad range of topics. Working within University of Chichester Academy Trust (the Trust) and School policies and procedures, the post holder will also undertake administrative duties, balancing different demands to ensure that the school is a safe, happy and welcoming environment for all.
Principal Accountabilities
- Provide a comprehensive reception service to parents and visitors to the school, in line with school policy and procedure, demonstrating a consistently helpful and supportive attitude, using sensitivity and empathy.
- Maintain and monitor the electronic sign-in system for visitors, ensuring appropriate safeguarding practices are in place and that pupils arriving or leaving outside regular school hours are signed in or out.
- Responsible for all incoming calls and messages, ensuring accurate and timely distribution of messages, with queries dealt with promptly.
- In a professional and proactive manner, supporting the Operations Manager, take responsibility for a range of administrative tasks that contribute to the general office administration of the school such as responding to external enquiries, liaising with external agencies, organising meetings, assisting with arrangements for school visits and events, photocopying and reprographic tasks, first aid, maintaining stationery stock or such other administrative duties outlined to you.
- Coordinate day to day lettings with the support of the Operations Manager. Maintain the bookings via SchoolHire.
- Produce the daily tutor notices and share with all staff.
- Support the First Aid arrangements for the school, such as recording incidents and injuries in line with procedure, administering medicines and managing a range of medical conditions. Accurately log first aid incidents and safeguarding concerns in line with school policies and procedures.
- Assist in the use of Arbor system with school trips, uniform and other sale items.
- Organise and maintain the locker rentals, overseeing the annual switch and keeping records up to date.
- Responsible for the arrangement of careers appointments and keeping an up to date record of who has attended.
- Contribute to the continuous improvement of the reception and administrative processes of the school to improve quality and efficiency.
Safer Recruitment
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Receptionist & Lettings Officer employer: Job Search Place Limited
The University of Chichester Academy Trust is an exceptional employer that prioritises a supportive and inclusive work environment, making it an ideal place for those seeking meaningful employment as a Receptionist & Lettings Officer. With a strong commitment to professional development, employees are encouraged to grow their skills while contributing to a safe and welcoming atmosphere for students and visitors alike. Located in a vibrant community, the Trust offers unique opportunities to engage with families and external agencies, ensuring a fulfilling and rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Lettings Officer
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a smile and a friendly attitude. Remember, you're not just showcasing your skills but also your personality.
✨Tip Number 2
Be prepared to chat about your experiences! Think of examples where you've demonstrated great customer service or handled tricky situations. We want to see how you can bring that positive vibe to our school environment.
✨Tip Number 3
Show us your organisational skills! Be ready to discuss how you manage multiple tasks and keep everything running smoothly. We love candidates who can juggle responsibilities like a pro!
✨Tip Number 4
Don’t forget to ask questions! This shows your interest in the role and helps you understand if it’s the right fit for you. Plus, we appreciate candidates who are engaged and curious about our school.
We think you need these skills to ace Receptionist & Lettings Officer
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our friendly school environment.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Refer to the job description and match your abilities with what we’re looking for, especially in areas like communication and administration.
Showcase Your Skills:Don’t forget to mention any specific skills that relate to the role, like your experience with reception duties or handling administrative tasks. We love seeing examples of how you've successfully managed similar responsibilities in the past!
Apply Through Our Website:For a smooth application process, make sure to apply through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Job Search Place Limited
✨Know the School's Values
Before your interview, take some time to research the University of Chichester Academy Trust and its values. Understanding their mission and how they prioritise a safe and welcoming environment will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Receptionist & Lettings Officer, communication is key. Prepare examples from your past experiences where you effectively handled queries or resolved issues. This will demonstrate your ability to be responsive and supportive, which is crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an upset parent or managing multiple tasks at once. Practise your responses to these scenarios, focusing on how you would maintain professionalism and empathy under pressure.
✨Highlight Your Administrative Experience
Make sure to discuss any relevant administrative tasks you've handled before, such as managing bookings or coordinating events. This will show that you have the organisational skills needed to contribute to the school’s office administration effectively.
