At a Glance
- Tasks: Supervise reception team, manage patient queries, and ensure smooth operations.
- Company: Join a dedicated healthcare team focused on providing excellent patient service.
- Benefits: Opportunity to work in a primary care setting with a supportive team environment.
- Other info: This role requires a Disclosure and Barring Service Check.
- Why this job: Ideal for those with experience in reception supervision looking to make an impact.
- Qualifications: Must have equivalent experience in reception supervision and knowledge of EMIS preferred.
The predicted salary is between 30000 - 40000 Β£ per year.
We are looking for a highly motivated, experienced dedicated person, who strives to meet deadlines. You will be dealing with patients face to face, emails, calls and queries. You will be supervising a reception team and ensuring the reception runs smoothly.
Main duties of the job
- Arranging cover
- Opening rooms
- Dealing with patient queries, emails, e-consults, prescriptions, discharge paperwork
- Ensuring the reception runs well
Job responsibilities
- To ensure effective and efficient reception service is provided
- Dealing with enquiries
- Receive and make calls, book appointments
- Ensure correct recording of all patient details and information
- Issue prescriptions when due
- Help prepare and stock up clinical rooms
- Ensure all staff are updated to any changes
- Arranging cover for annual leave or sick
Experience
- EMIS knowledge preferred but not necessary
- Must have equivalent experience in reception supervision
- Experience of working in primary care/GP surgery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Reception Supervisor employer: Job Search Place Limited
Work in a primary care environment where you will supervise a reception team. Enjoy a collaborative atmosphere while ensuring efficient patient service. Located in a community-focused healthcare setting.