At a Glance
- Tasks: Join our planning team to schedule and manage housing repairs efficiently.
- Company: Dudley Council, committed to excellent service delivery in housing maintenance.
- Benefits: Full-time role with opportunities for professional development and growth.
- Other info: Dynamic work environment with a focus on continuous learning.
- Why this job: Make a real difference in the community by ensuring timely property repairs.
- Qualifications: Strong customer service skills and knowledge of Microsoft Office required.
The predicted salary is between 60000 - 72000 £ per year.
We are looking for a professional and committed person who will support and improve the service delivery of our Housing Maintenance Team repair services by joining the planning team. The role involves working closely with managers and operational staff to assist in providing a professional customer‑focused planning service within the Housing Maintenance Team. You will be responsible for programming and deploying a responsive workforce to ensure property repairs are scheduled and completed within relevant service standards, appointments are made and kept, and work is completed right the first time.
We promote a culture of continuous professional development and encourage all team members to take advantage of learning and development opportunities to support their individual growth.
Qualifications- Excellent customer service skills
- A good understanding of the works planning process for a Housing Maintenance Repair Service
- A good understanding of Microsoft computer systems including Outlook, Excel, Word etc.
- Excellent communication skills
Workplace Attendance: Onsite full‑time
All applicants must be able to provide documentation to prove their right to work in the UK. Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. Dudley Council reserves the right to close this vacancy prior to the advertised date should we receive a large number of applications.
Reactive Repairs Planner employer: Job Search Place Limited
Dudley Council is an excellent employer that prioritises professional development and a supportive work culture, making it an ideal place for those looking to grow in their careers. Located in Dudley, the Housing Maintenance Team fosters a collaborative environment where employees can enhance their skills while contributing to meaningful community services. With a commitment to customer-focused planning and a responsive workforce, you will find rewarding opportunities to make a real difference in the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Reactive Repairs Planner
✨Tip Number 1
Network like a pro! Reach out to people in the housing maintenance sector on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to reactive repairs and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed repairs or improved service delivery in past roles. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Reactive Repairs Planner
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Reactive Repairs Planner role. We want to see how you can contribute to our Housing Maintenance Team, so don’t hold back on showcasing your relevant experience!
Show Off Your Customer Service Skills:Since excellent customer service is key for this role, be sure to include examples of how you've provided top-notch service in the past. We love seeing candidates who understand the importance of keeping customers happy!
Highlight Your Planning Experience:Demonstrate your understanding of the works planning process for a Housing Maintenance Repair Service. If you’ve got experience in scheduling or deploying a workforce, let us know! We’re keen to see how you can help us improve our service delivery.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you understand the works planning process for a Housing Maintenance Repair Service. Brush up on how repairs are scheduled and completed, as well as the importance of keeping appointments. This knowledge will show that you're serious about the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing a professional customer-focused service, be ready to share examples of how you've excelled in customer service before. Think of specific situations where you resolved issues or improved service delivery.
✨Get Comfortable with Tech
Familiarise yourself with Microsoft Outlook, Excel, and Word. You might be asked about your experience with these tools, so having some examples of how you've used them in previous roles can really help you stand out.
✨Communicate Clearly
Excellent communication skills are key for this position. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, showing that you can engage effectively with both managers and operational staff.
