At a Glance
- Tasks: Support Radiology staff with patient bookings and clerical duties.
- Company: Join a caring Trust committed to diversity and inclusion.
- Benefits: Gain valuable experience in a supportive environment with career growth.
- Other info: Encourages applications from all backgrounds and offers reasonable adjustments.
- Why this job: Be the first point of contact for patients and make a difference in their care.
- Qualifications: Good English, numeracy, and previous administration experience required.
The predicted salary is between 30000 - 40000 £ per year.
To support Radiology staff with all aspects of patient bookings. To be the first line of contact for patients, visitors and staff to the department. To perform reception and clerical duties as required supporting the Radiology Department.
Main duties of the job:
- Book patients and maintain a record using the in house Radiology computer system and local PAS system (training provided), and register new patients on Local PAS and RIS systems.
- Ensure radiology requests are entered into the RIS system in a timely and accurate manner, cross indexing with RIS and local PAS system, identifying if a procedure is to go on the diagnostic or planned waiting list.
- Raise requests on the local PAS system for clinic and book clinic appointments accordingly.
- Work with the Trusts electronic request system and ensure all patients are monitored and booked off the electronic request system within the 6 week diagnostic waiting target or within the planned request date.
- Answer telephone queries from patients, other hospitals, G.P.s, other departments within the hospital or redirect them to the relevant person or take messages as appropriate.
- Escort or direct patients from main waiting area to sub waiting areas within the department/hospital as required; attend to any patient requirements whilst they are in the waiting areas.
- Carry out any other duties as may be requested and provide cover during absence of other reception staff within the department.
Person specification:
Qualifications:
- Good English and numeracy
- Experience in a similar role
Knowledge & nature of experience:
- Previous administration experience
- Departmental terminology
- Previous experience in a patient focused environment
Professional / Managerial / Specialist knowledge:
- Knowledge of Radiology Management System (RIS)
- Knowledge of Schedular
- Knowledge of Radiology Modalities
- Knowledge of EPIC
- Knowledge of PACS
Sponsorship: Visa sponsorship is only available for certain roles in line with current UKVI regulations; applicants should ensure the role meets the criteria for sponsorship before applying.
Reasonable Adjustments: BWC is proud to be a Disability Confident Employer. We actively encourage applications from people with disabilities, long term health or mental health conditions and will support reasonable adjustments where possible.
Safeguarding: As a Trust employee you must comply with all legislation and guidance relating to safeguarding children and adults with care and support needs. Report any safeguarding concerns to the Head of Safeguarding; information will be treated confidentially.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community who meet the criteria for the role, irrespective of age, gender identity, disability, race, religion or sexual orientation. You must have appropriate UK professional registration. The postholder will have access to vulnerable people in the course of their normal duties and, as such, this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and requires a Disclosure to the Disclosure and Barring Service.
Radiology Receptionist / Administrator employer: Job Search Place Limited
As a leading healthcare provider, our Trust is dedicated to fostering a supportive and inclusive work environment for all employees. We offer comprehensive training and development opportunities, ensuring that our Radiology Receptionist/Administrator can grow their skills while making a meaningful impact on patient care. Located in a vibrant community, we pride ourselves on our commitment to diversity and equality, making us an excellent employer for those seeking a rewarding career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Radiology Receptionist / Administrator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Job Search Place Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Job Search Place Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Job Search Place Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Radiology Receptionist / Administrator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Job Search Place Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Job Search Place Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Job Search Place Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Job Search Place Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Job Search Place Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Job Search Place Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
