At a Glance
- Tasks: Oversee office operations and ensure compliance in complex care services.
- Company: Join a leading community complex care provider in East London.
- Benefits: £40,000 salary, Monday to Friday schedule, and career development opportunities.
- Other info: Work closely with senior leadership in a dynamic and supportive environment.
- Why this job: Make a real impact on governance and operations in healthcare.
- Qualifications: Experience in Quality, Compliance or Operations within complex care is essential.
The predicted salary is between 40000 - 40000 £ per year.
Are you an experienced Quality, Compliance or Operations professional within complex care or supported living looking for a role where you can take ownership of governance, office operations and service setup?
We are recruiting for a Quality Assurance Manager to join one of the UK's leading community complex care providers, delivering high-quality, clinically led care across supported living and home-based services. This is a key opportunity to join a growing organisation, working closely with senior leadership to ensure services are safe, compliant and operationally efficient.
The Role
As a Quality Assurance Manager, you will be responsible for overseeing office operations, governance processes and supporting the safe setup and mobilisation of supported living services. You will work closely with HR, clinical teams and senior stakeholders to ensure compliance, reporting and operational standards are consistently met across the business.
Key Responsibilities
- Oversee the day-to-day running of the London head office
- Support governance, compliance and operational reporting
- Ensure all office operations and compliance tasks are completed accurately
- Monitor clinical and operational systems, including governance and compliance tracking
- Support the mobilisation and setup of supported living services
- Coordinate property setup, contractors and health and safety requirements
- Manage office IT, equipment and facilities
- Monitor expenses and support financial reporting processes
- Produce weekly and monthly reports for senior leadership
- Coordinate meetings, training sessions and office-based activity
Requirements
- Experience in a Quality, Compliance or Operations role within complex care, community care or supported living
- Strong understanding of CQC, governance and compliance frameworks
- Experience working in a fast-paced healthcare or care office environment
- Strong administrative, reporting and Excel skills
- Knowledge of health and safety processes (Level 3 desirable)
- Understanding of financial reporting and P&L (desirable)
- Experience supporting service setup or mobilisation (desirable)
- Highly organised with strong attention to detail
What's on Offer
- £40,000 salary
- Monday to Friday working pattern (office-based)
- Opportunity to join one of the UK's leading community complex care providers
- Work closely with senior leadership including Head of Care and executive team
- A role with real impact across governance and operations
- Clear opportunity to develop within a growing organisation
If you are interested in applying for this Quality Assurance Manager position, please click apply or contact Ehsan at Leaders in Care, quoting the reference Reference: LICEA.
Quality Assurance Manager employer: Job Search Place Limited
Join one of the UK's leading community complex care providers as a Quality Assurance Manager in East London, where you will play a pivotal role in ensuring high-quality, compliant services. With a supportive work culture that values employee growth and collaboration with senior leadership, this position offers a competitive salary and the chance to make a meaningful impact in the lives of those we serve. Enjoy a Monday to Friday schedule in a dynamic office environment that fosters professional development and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and care sectors. Let them know you're on the lookout for a Quality Assurance Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to governance and compliance in complex care. This will help you tailor your answers and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to quality assurance and operational efficiency. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in quality, compliance, or operations within complex care to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about quality assurance in complex care. Share specific examples of how you've contributed to governance and compliance in previous roles to grab our attention.
Showcase Your Skills:Don’t forget to highlight your strong administrative and reporting skills, especially with Excel. We want to see how you can manage office operations and support compliance tasks effectively.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Compliance Inside Out
Make sure you brush up on your knowledge of CQC standards and governance frameworks. Being able to discuss these confidently will show that you're not just familiar with the requirements but can also ensure compliance in the role.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed office operations or coordinated projects in the past. Highlighting your strong attention to detail and organisational skills will demonstrate that you can handle the day-to-day running of the head office effectively.
✨Be Ready to Discuss Financial Acumen
Even if financial reporting isn't your main focus, having a basic understanding of P&L and expense management is crucial. Be prepared to talk about any experience you have in this area, as it shows you can support financial processes.
✨Engage with the Leadership Vision
Research the company’s mission and values, and think about how your experience aligns with their goals. During the interview, express your enthusiasm for working closely with senior leadership and how you can contribute to their vision for high-quality care.
