Public Realm Admin & Customer Support Officer

Public Realm Admin & Customer Support Officer

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Provide top-notch customer service and manage enquiries in a supportive role.
  • Company: Suffolk County Council, dedicated to community service and support.
  • Benefits: Competitive salary, comprehensive benefits, and personal development opportunities.
  • Other info: Based in Woodbridge with a focus on positive team relationships.
  • Why this job: Join a team that values communication and makes a difference in the community.
  • Qualifications: Varied administrative experience, strong communication skills, and GDPR knowledge.

The predicted salary is between 30000 - 40000 £ per year.

Suffolk County Council is seeking a Support Officer for the Public Realm to provide exceptional customer service and administrative support. Based in Woodbridge, this role involves managing enquiries and maintaining positive relationships across teams.

The ideal candidate will have a varied administrative experience, strong communication skills, and knowledge of GDPR. A competitive salary and comprehensive benefits package are included, alongside opportunities for personal development.

Public Realm Admin & Customer Support Officer employer: Job Search Place Limited

Suffolk County Council is an excellent employer, offering a supportive work culture that prioritises exceptional customer service and teamwork. Located in the picturesque town of Woodbridge, employees benefit from a competitive salary, a comprehensive benefits package, and ample opportunities for personal and professional growth, making it a rewarding place to build a meaningful career.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Public Realm Admin & Customer Support Officer

Tip Number 1

Get to know the company! Research Suffolk County Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since this role involves customer support, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing common scenarios with a friend or family member to build your confidence.

Tip Number 3

Network like a pro! Connect with current or former employees of Suffolk County Council on LinkedIn. They can provide insights into the company culture and may even give you tips on how to stand out in your application.

Tip Number 4

Don’t forget to apply through our website! We make it easy for you to submit your application directly, ensuring it gets to the right people. Plus, keep an eye on our site for any updates or additional roles that might suit you!

We think you need these skills to ace Public Realm Admin & Customer Support Officer

Customer Service
Administrative Support
Communication Skills
Enquiry Management
Relationship Management
GDPR Knowledge
Team Collaboration

Some tips for your application 🫡

Show Off Your Admin Skills:Make sure to highlight your varied administrative experience in your application. We want to see how you've managed enquiries and supported teams in the past, so don’t hold back!

Communicate Clearly:Strong communication skills are key for this role. When writing your application, use clear and concise language to demonstrate your ability to convey information effectively. We love a good communicator!

Know Your GDPR:Since knowledge of GDPR is important for this position, make sure to mention any relevant experience or training you have in this area. It shows us that you’re serious about data protection and compliance.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Job Search Place Limited

Know Your Stuff

Make sure you brush up on your knowledge of GDPR and any relevant administrative processes. Being able to discuss these topics confidently will show that you're prepared and understand the role's requirements.

Show Off Your Communication Skills

Since this role involves managing enquiries and maintaining relationships, practice articulating your thoughts clearly. Consider using examples from your past experiences where you successfully handled customer queries or resolved issues.

Research Suffolk County Council

Familiarise yourself with the council's values and recent initiatives. This will not only help you tailor your answers but also demonstrate your genuine interest in the organisation and its mission.

Prepare Questions

Think of insightful questions to ask at the end of your interview. This shows your enthusiasm for the role and helps you gauge if the position is the right fit for you. Ask about team dynamics or opportunities for personal development!