At a Glance
- Tasks: Support 0-19 Children's Services with admin tasks and manage clinic appointments.
- Company: Join a dedicated team focused on improving children's health in Derby City.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Opportunity for growth in a vital public health role.
- Why this job: Make a difference in children's lives while developing your administrative skills.
- Qualifications: 1+ year office experience and knowledge of SystmOne preferred.
The predicted salary is between 30000 - 40000 £ per year.
An Administration Assistant is required to support 0-19 Children's Services within Derby City. The post holder will provide comprehensive administrative support, including responding to enquiries via ChatHealth and managing clinic appointments using S1. The role will also involve assisting with filing and document management, and completing a range of general administrative duties to support the effective delivery of services.
Responsibilities
- To answer calls via ChatHealth for 0-19 Children's Services, including booking and rearranging clinic appointments using S1.
- To undertake the scanning and processing of electronic documents and provide comprehensive clerical support to 0-19 clinicians.
- Provide a high-quality, confidential, and efficient administrative service to the 0-19 Public Health Nursing Teams, ensuring effective support is delivered to all relevant service users.
- Maintain and update electronic child health records, ensuring all information is accurate, current, and compliant with recognised guidelines and data governance requirements.
- Manage the transfer of child health records in and out of area, adhering strictly to agreed protocols and information governance standards.
- Respond to telephone and ChatHealth enquiries from parents and health professionals, taking accurate messages and ensuring queries are passed to the appropriate professionals in a timely manner to support service delivery.
- Assist in the collation and preparation of statistical information and data, as requested, to support reporting requirements and continuous service improvement.
- Open, sort, and distribute incoming mail, and scan and upload relevant documentation to the Electronic Patient Record system in line with Trust procedures.
- Undertake additional administrative duties as delegated by the Admin Manager to support the smooth and effective running of the service.
Person Specification
- Office Experience: 1 year plus office experience
- SystmOne knowledge: 1 year plus experience
- Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a submission for Disclosure to be made to the DBS to check for any previous criminal convictions.
Public Health Administrator employer: Job Search Place Limited
As a Public Health Administrator within Derby City, you will be part of a dedicated team committed to enhancing the health and wellbeing of children and families. Our supportive work culture fosters professional growth, offering opportunities for training and development while ensuring a collaborative environment where your contributions are valued. Enjoy the unique advantage of working in a vibrant community, making a meaningful impact on public health services.
