At a Glance
- Tasks: Lead a dynamic team in managing student lettings and delivering exceptional customer service.
- Company: Join Thornley Groves, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, professional development funding, and competitive pay.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Make a real impact in property management while having fun with a supportive team.
- Qualifications: Experience in student lettings and team management; ARLA/CeLap qualification preferred.
The predicted salary is between 35000 - 40000 £ per year.
Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a full-time, permanent position, with a realistic OTE of up to £40,000 (subject to experience).
Let's talk about the role. It involves:
- Responsible for daily management of a team.
- Preparing and negotiating tenancy renewals.
- Completing property inventories & carrying out regular property inspections.
- Maintaining & reporting accurate file notes.
- Delivering exceptional customer service.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Experience in the Student Lettings Market is preferable.
- Experience in managing a team.
- Must be ARLA / CeLap qualified.
- Previous experience in Property Management essential.
- Articulate thinker & great communicator.
- Comfortable working in a busy office.
- Experience in property management/surveying/housing.
At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We are committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Planning for retirement? We cover that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- We like to have a little fun too! Our company socials bring our people together. Work hard, and then socialise even harder!
We’re excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Property Management Team Leader employer: Job Search Place Limited
At Thornley Groves, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. Located in Fallowfield, Greater Manchester, we offer competitive salaries, comprehensive benefits including wellness resources and professional development opportunities, and a vibrant company culture that values teamwork and diversity. Join us to be part of a dedicated team that not only excels in property management but also prioritises your personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Property Management Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field, especially those who have experience in student lettings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Thornley Groves and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in how they operate and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Property Management Team Leader, you'll need to articulate your thoughts clearly. Consider mock interviews with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Thornley Groves team. Let’s get you that dream job!
We think you need these skills to ace Property Management Team Leader
Some tips for your application 🫡
Show Your Passion for Property:When you're writing your application, let your enthusiasm for property management shine through. We want to see that you genuinely care about helping people find their perfect homes and that you understand the ins and outs of the student lettings market.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Property Management Team Leader role. Highlight your relevant experience in managing teams and property management, and don’t forget to mention any ARLA or CeLap qualifications you have. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that showcases your skills without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Thornley Groves and what we stand for.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the student lettings market. Understand the current trends, challenges, and what makes Thornley Groves stand out. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Property Management Team Leader, you'll need to demonstrate your ability to manage a team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance.
✨Customer Service is Key
Thornley Groves prides itself on exceptional customer service. Be ready to discuss how you've gone above and beyond for clients in previous roles. Share specific stories that highlight your communication skills and dedication to customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the role, but also in how you can contribute to and grow with Thornley Groves.
