At a Glance
- Tasks: Handle Professional Indemnity and Cyber claims while providing top-notch service.
- Company: Join Arch Insurance, a leader in the insurance market with a global reach.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity to work with a diverse team and grow your career in a supportive environment.
- Why this job: Make a real impact in the insurance industry and develop your professional skills.
- Qualifications: 5 GCSEs at grades A-C, A-levels or degree; 3-5 years in insurance claims.
The predicted salary is between 40000 - 50000 £ per year.
The responsibility of a Claims Handler at Arch Insurance Company (Europe) Limited relates to all Professional Indemnity and Cyber claims generated by Arch managed syndicates and company platforms in the U.K, with additional exposure in the U.S and EMEA regions.
Duties
- Handle claims associated with Arch Insurance (Europe) Ltd policies.
- Provide technical leadership to the rest of the London market on lead files.
- Responsible for the delivery of a high level claims service. This involves regular communication with claims manager and underwriters.
- Assist underwriters in the implementation of their overall underwriting strategy.
- Represent Professional Lines/Cyber claims at events, client meetings, broker meetings and Arch internal meetings (when required).
- Manage service providers involved in the claims function on a day to day basis.
- Assist in the managing of TPA's including annual audits.
- Assist in aspects of coverage and potential recovery.
Key Responsibilities
- Adhere to the Arch Insurance (Europe) Ltd reserving philosophy and ensuring claims are reserved in a consistent and accurate manner.
- Responsibility for handling losses within handler's authority levels.
- Deliver concise, clear and accurate reports, such as Large Loss and Risk Alert Reports.
- Deliver concise, clear and accurate Audit reports for compliance purposes.
- Manage relationships with brokers, Insureds, Coverholders and third party providers.
- Feedback on the performance of technical experts i.e., lawyers and loss adjusters and ensuring adherence to SLA's.
- Feedback on the performance of TPA's.
- Audit of TPA's.
- Involved in the delivery of the department's business goals and objectives.
- Representing Arch Insurance (Europe) Ltd in the London market, for both Lloyd's and company platforms.
- Where Arch are agreement party, act as a market lead including strategy planning, managing market calls/meetings and the demands/expectations of market followers.
- Delivery of claims tasks and projects outside day-to-day workflow.
- Contribute to improving claims processes and procedures as necessary.
Role Requirements
- Good technical knowledge of Professional Lines business.
- Knowledge of Cyber would be advantageous.
- Fair understanding of UK law.
- Experience of US law and insurance regulations in various jurisdictions would be advantageous.
- Broad understanding of coverage issues/policy interpretation.
- Good report writing skills.
- Ability to communicate confidently at the highest levels across all areas of an organisation.
- Strategically minded.
- Results and service focussed.
- Strong influencing and decision making.
- Ability to prioritise, multi-task and be organised.
- Ability to use own initiative or seek guidance as appropriate.
- Excellent IT Skills.
Qualifications
- Minimum of 5x A-C GCSE grades, A-levels or degree.
- Progression towards CII would be advantageous.
Experience
- Insurance claims Industry experience.
- Minimum 3-5 years' experience in a similar role and the Insurance Market, which can be either company or Lloyd's platforms.
Professional Lines Claims Handler employer: Job Search Place Limited
Arch Insurance Company (Europe) Limited is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong commitment to employee development, we provide ample opportunities for growth through training and mentorship, ensuring that our team members are well-equipped to excel in their roles. Our inclusive culture fosters open communication and teamwork, making Arch a rewarding place to build a meaningful career in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Lines Claims Handler
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your relevant experience and skills. Be ready to discuss specific examples of how you've handled claims or improved processes in your previous roles. We want to see your expertise shine!
✨Follow Up
After any interview or networking event, don’t forget to follow up with a thank-you email. It shows your appreciation and keeps you fresh in their minds. We believe a little courtesy can go a long way in making a lasting impression.
✨Apply Through Our Website
If you’re keen on joining us at Arch Insurance, make sure to apply through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Professional Lines Claims Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Professional Lines Claims Handler. Highlight your relevant experience in handling claims, especially in Professional Indemnity and Cyber sectors. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Don’t forget to mention any specific experiences that relate to the responsibilities outlined in the job description.
Showcase Your Technical Knowledge:Since this role requires good technical knowledge of Professional Lines business, make sure to include any relevant qualifications or experiences. If you have insights into UK law or Cyber insurance, let us know – we love seeing candidates who are well-informed!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Good luck!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge of Professional Lines and Cyber claims. Familiarise yourself with UK law and any relevant US regulations, as this will show that you're serious about the role and can hit the ground running.
✨Showcase Your Communication Skills
Since the role involves regular communication with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Be Ready to Discuss Reports
You'll need to deliver concise and accurate reports, so be prepared to discuss your report writing skills. Bring along samples if possible, and be ready to explain your process for ensuring accuracy and clarity in your documentation.
✨Demonstrate Your Strategic Mindset
Think about how you can contribute to the department's business goals. Be ready to discuss your experience with strategy planning and how you've influenced decisions in previous roles. This will show that you're not just focused on day-to-day tasks but also on the bigger picture.
