At a Glance
- Tasks: Lead the product experience for repairers, driving automation and user engagement.
- Company: Join a dynamic tech company revolutionising the repair industry.
- Benefits: Competitive salary, relocation support, and travel for team events.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by transforming repair workflows with innovative technology.
- Qualifications: 5+ years in B2B software product management and a passion for user experience.
The predicted salary is between 60000 - 80000 £ per year.
Location: London, United Kingdom
Employment Type: Full time
Location Type: On site
Department: Product & Engineering
This role is to be based onsite in our London office. This role owns the entire experience for repairers within the Partly network. The experience spans a lot of ground, as repairers navigate fragmented tools, manual processes, and no common protocol across estimation, procurement, and invoice reconciliation.
As Principal/Staff PM for Repairer Experience, you will own the end-to-end product experience for repairers across all of Partly’s markets: the Repair App, Mobile App, and integration surfaces that connect Partly to the broader repairer toolchain. You are accountable for the total value repairers get from Partly—and for the adoption, engagement, and automation outcomes that prove it.
The core challenge is progressive automation. Your job is to design the path from where repairers are today to workflows that run with minimal human intervention, earning trust incrementally at each step.
What you’ll own:
- End to End Repairer Experience: The full repair job workflow across all repairer side users—estimators, parts managers, accountants—and all Partly surfaces.
- Repairer Side Automation: The product strategy for progressively automating estimation, procurement, and reconciliation workflows through AI-assisted recommendations.
- Product Led Growth: Onboarding, activation, and repeat engagement treated as product design problems.
- Integration Experience: The quality and coherence of Partly’s integrations into Bodyshop Management Systems and other repairer tools.
- Intelligence, Reporting & Auditability: The dashboards, performance reporting, and audit trails that help repairers make better decisions.
What you’ll do:
- Define and evolve the product vision, strategy, and roadmap aligned with company direction.
- Continuously assess and improve Product Market Fit across global markets.
- Own key product and PLG metrics and use them to steer all decisions.
- Lead go-to-market alignment for your product.
- Maintain direct, regular contact with repairers—calls, site visits, usage sessions.
- Prototype new product iterations yourself using AI-assisted development.
- Partner closely with engineering leads to balance discovery, delivery, and technical sustainability.
- Design and instrument feedback loops that let you learn from system behaviour alongside user behaviour.
- Contribute beyond your product boundary: cross product coherence, shared principles, and overall product craft.
What you bring:
- Genuine customer obsession—a demonstrated habit of spending time with users in their actual work context.
- 5+ years owning complex B2B software products end to end.
- Demonstrated PLG instincts: onboarding, activation, and retention treated as product design problems.
- Experience with API first or integration dependent products.
- Strong analytical instinct: you define the metrics, build the view, read the data, and act on it.
Strong signals we look for:
- Familiarity with AI-assisted or agent-driven workflow automation.
- Experience in automotive, insurance, repair, or equivalent operational verticals.
- Exposure to marketplace or network dynamics from the demand side.
- Experience designing alongside a Customer Success function.
Bonus:
- Domain knowledge in collision repair, automotive aftermarket, or insurance claims.
- Experience scaling products across multiple geographies or customer segments.
- Experience building or operating products with meaningful agentic or automation components.
How you’ll think and operate:
- “I visited two repair shops this week. Here’s what I saw, here’s what it changed, and here’s what I’m doing differently because of it.”
- “I built a test version of the onboarding flow this afternoon. Four repairers have already tried it. Here’s what I learned.”
- “Here’s what the data shows. Here’s what I think it means.”
Product Manager, UK employer: Job Search Place Limited
Partly is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. With a strong focus on employee growth, we provide opportunities for hands-on involvement in product development, including the use of AI-assisted tools, while also supporting relocation costs for new team members. Our London office fosters a vibrant environment where you can connect with colleagues globally during quarterly 'Season Openers', ensuring a meaningful and rewarding experience as you contribute to transforming the repairer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager, UK
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Job Search Place Limited!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Job Search Place Limited would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Job Search Place Limited through your school's career services!
We think you need these skills to ace Product Manager, UK
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager, UK, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager, UK position at Job Search Place Limited. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Job Search Place Limited
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
