At a Glance
- Tasks: Lead innovative R&D projects to enhance client experiences and operational performance.
- Company: Join JPMorgan Chase, a leader in commercial and investment banking.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Embrace diversity and inclusion while shaping the future of banking.
- Why this job: Drive impactful change and explore cutting-edge data solutions in a dynamic environment.
- Qualifications: 5+ years in R&D or related fields with strong analytical and communication skills.
The predicted salary is between 60000 - 75000 £ per year.
Client360 is one of JPMorgan Chase Commercial & Investment Bank's strategic pillars, building the future of our business, and unifying the data fabric of all client activity. Combined with external data, Client360 leverages this unique data asset to deliver insight and enterprise rewiring at scale.
As a Research and Development Lead you will spearhead the exploration and development of innovative data solutions and processes for Client360. Your role involves piloting and implementing cutting edge solutions that expand Client360 capabilities, improve client experience, and drive operational performance. You will be responsible for identifying emerging trends, evaluating new tools, and fostering a culture of experimentation within the organization.
Within Data, Digital and AI, you will manage the planning and execution of R&D initiatives, working closely with cross functional teams to deliver measurable business outcomes. By championing innovation, supporting compliance, and integrating insights from various sources, you will help advance CRM transformation across multiple lines of business, enabling enterprise wide change and supporting long term growth.
Job Responsibilities- Manages the delivery and optimization of research and development initiatives for Client360, ensuring alignment with CIB wide goals and organizational objectives.
- Participates in the planning, execution, and risk management of R&D programs, including frameworks for experimentation, technology evaluation, and operational efficiency.
- Supports R&D initiatives, adapting to evolving business needs and managing risks to achieve objectives.
- Coaches and mentors junior team members on best practices in research, solution generation, stakeholder engagement, and change management, enabling effective delivery of objectives.
- Monitors R&D performance and supports enhancements to achieve business outcomes and improve user satisfaction.
- Collaborates with engineering, operations, and business teams to evaluate, pilot, and implement new technologies and processes, ensuring scalability, reliability, and user centricity.
- Helps define the innovation experience for Client360, focusing on process optimization, data driven insights, and stakeholder satisfaction.
- Assists in establishing and monitoring key performance indicators, ensuring R&D initiatives deliver measurable business value and support long term strategic goals.
- Leverages analytics and emerging technologies to help derive actionable insights from integrated data and third party sources, supporting comprehensive client profiles and improved decision making.
- Understands the needs of internal teams and anticipates future requirements, collaborating with stakeholders across Markets, Payments, Global Banking, and the Private Bank to drive consistency and adoption of innovative solutions.
- Utilizes R&D initiatives to deliver personalized client experiences, streamline operations, and enhance decision making, while supporting regulatory compliance and risk management.
- 5+ years of experience or equivalent expertise delivering research and development initiatives, business projects, or transformation programs.
- Strong knowledge of R&D processes, business process improvement, strategic planning, and data analytics.
- Demonstrated ability to support adoption of key R&D lifecycle activities including discovery, ideation, development, requirements definition, and value management.
- Experience supporting change within organizations and managing stakeholders across multiple functions.
- Track record of contributing to large scale R&D, technology integration, or analytics projects.
- Good understanding of technology evaluation, data governance, regulatory compliance, and operational risk management.
- Excellent problem solving skills and strategic thinking about R&D initiatives and their impact on organizational objectives.
- Strong communication and interpersonal skills, with the ability to articulate and present complex research concepts and insights to both technical and non technical audiences.
- Experience with emerging technologies and best practices in research, business analytics, and CRM.
- Experience in research and development, technology evaluation, business process management, CRM systems, or related fields within a financial institution.
- Bachelor's degree in Business, Data Science, Engineering, or a related field.
- Experience in ensuring customers and stakeholders are engaged and positive about the solutions delivered.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Product Manager - R&D Lead employer: Job Search Place Limited
At JPMorgan Chase, we pride ourselves on being an exceptional employer, particularly for the Product Manager - R&D Lead role within our innovative Client360 team. Our commitment to fostering a culture of experimentation and collaboration ensures that employees have ample opportunities for professional growth while working on cutting-edge data solutions that drive meaningful change in the financial sector. With a focus on diversity and inclusion, we create an environment where every team member's unique talents are valued, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - R&D Lead
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Job Search Place Limited!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Job Search Place Limited would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Job Search Place Limited through your school's career services!
We think you need these skills to ace Product Manager - R&D Lead
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - R&D Lead, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - R&D Lead position at Job Search Place Limited. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Job Search Place Limited
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
