Printing CS Team Lead: Client Care & Process Improvement

Printing CS Team Lead: Client Care & Process Improvement

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead a team of Account Managers to enhance client care and improve processes.
  • Company: Job Search Place Limited, a dynamic player in the printing industry.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: Join a vibrant team focused on continuous improvement and client success.
  • Why this job: Make a real difference in customer satisfaction while leading a passionate team.
  • Qualifications: Experience in the printing industry and strong people-management skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Job Search Place Limited is seeking a Customer Service Team Leader to manage and develop a team of Account Managers in a dynamic Customer Services Department. The ideal candidate will have significant experience in the printing industry, alongside excellent people-management skills and a commitment to customer satisfaction.

In this role, you will ensure adherence to service level agreements, coordinate client communications, and provide training to your team. Your ability to analyse information and propose effective solutions will be essential to the success of the customer service operations.

Printing CS Team Lead: Client Care & Process Improvement employer: Job Search Place Limited

Job Search Place Limited is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With a focus on the printing industry, we offer comprehensive training and growth opportunities, ensuring our team members thrive in their roles while delivering outstanding client care. Located in a vibrant area, our company provides a supportive environment where innovation and customer satisfaction are at the forefront of our mission.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

We think you need these skills to ace Printing CS Team Lead: Client Care & Process Improvement

People-Management Skills
Customer Satisfaction
Service Level Agreement Adherence
Client Communication Coordination
Training and Development
Analytical Skills
Problem-Solving Skills