At a Glance
- Tasks: Book appointments, handle patient queries, and manage prescriptions in a busy GP practice.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Gain valuable experience, receive training, and work in a supportive environment.
- Other info: Opportunity to learn Welsh and work across multiple sites.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic setting.
- Qualifications: Good education, customer service experience, and IT proficiency required.
The predicted salary is between 23000 - 26000 £ per year.
This post is fixed term/secondment for 12 months until 31/07/2027 to needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. The ability to speak Welsh is desirable but will have to be learnt during the 12 month period.
The Central Primary Care team are looking for an experienced, organised and enthusiastic Administration/Clerical Support Officer/Departmental Receptionist to work in our Health Board managed GP Practice Healthy Prestatyn Iach, Prestatyn. Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS clinical system is desirable; however training can be given. The demands of a GP practice can change on a daily basis and therefore this role will be challenging.
Main duties of the job:
- Booking appointments and dealing with patient queries, over the phone and face to face.
- Responsible for ordering and printing repeat prescriptions.
- Excellent communication skills and a confident telephone manner are required.
- Proficient IT skills (including experience of Microsoft Office) are also required.
- Undertake a variety of administrative duties, scanning, summarising, workflow and private patient income work.
- Work at other Healthy Prestatyn Iach sites in the area.
About us:
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. We are committed to promoting equality and diversity and are proud to welcome applicants under the 'Disability Confident Employer' scheme.
Job responsibilities:
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification:
- Qualifications: Good Standard of Education. Evidence of continuous ongoing learning NVQ Customer Service L3 Data inputting.
- Aptitude and Abilities: Ability to work as part of a team and on own initiative. Previous experience in Customer services.
- Experience: General understanding of the way the NHS functions. Communication skills, concise accurate, grammatically correct. Previous experience using EMIS and other NHS systems.
- Skills: The ability to speak Welsh is desirable but will have to be learnt during the 12 month period.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP Practice Receptionist/Prescribing/Admin Officer in Prestatyn employer: Job Search Place Limited
Betsi Cadwaladr University Health Board (BCUHB) is an exceptional employer, offering a supportive and dynamic work environment in the heart of North Wales. As the largest health organisation in Wales, we provide comprehensive training and development opportunities, ensuring that our staff can grow and thrive in their roles while making a meaningful impact on the community. With a commitment to equality and diversity, we welcome applicants from all backgrounds and are proud to be a 'Disability Confident Employer', fostering a culture where everyone can contribute to our mission of delivering high-quality healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land GP Practice Receptionist/Prescribing/Admin Officer in Prestatyn
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We think you need these skills to ace GP Practice Receptionist/Prescribing/Admin Officer in Prestatyn
Some tips for your application 🫡
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How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Health Regulations
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