At a Glance
- Tasks: Deliver top-notch customer service and maintain a clean forecourt environment.
- Company: Join the Henderson Group, where we prioritise amazing shopping experiences.
- Benefits: Earn competitive pay, enjoy discounts, and access employee support programmes.
- Other info: Flexible part-time hours with opportunities to engage in community events.
- Why this job: Be part of a team that values first impressions and customer satisfaction.
- Qualifications: Must be 18+, with a positive attitude and a passion for helping others.
The predicted salary is between 13.1 - 13.1 £ per hour.
Pay rates ranging from £12.54 to £13.10 per hour, depending on your age. Additional benefits include an employee assistance programme, discount scheme throughout the UK and Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company owned stores and many more.
Part‑time position 15 hours per week, working 6:00am-2:00pm Monday & Tuesday with a degree of flexibility required.
A look into the role
At Henderson Group, we believe our customers deserve more than just good service but an amazing shopping experience. First impressions count, from driving onto an excellent well equipped forecourt to entering a great store with engaging staff.
Responsibilities
- Comply with health and safety regulations.
- Deliver first class customer service outside on the forecourt.
- Maintain great standards by keeping the pumps and surrounding areas clean and tidy.
- Complete other duties as required for the role.
Qualifications
- The ability to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
- A positive attitude and a love for people.
- An eye for detail, ensuring that excellent standards are maintained on the forecourt.
- The ability to prioritise to ensure everything you do is right for our customers.
- Candidate must be over the age of 18 to work on the forecourt.
Benefits
- Attractive pay (see above).
- Employee assistance programme.
- Discount scheme throughout UK and Ireland.
- Staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company owned stores.
- Opportunities to be part of business supporting defibrillator installations and school sports days.
Working Hours
Part‑time position 15 hours per week, working 6:00am-2:00pm Monday & Tuesday with flexibility. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.
Customer Advisor Forecourt - Hillcrest in Portrush employer: Job Search Place Limited
At Henderson Group, we pride ourselves on creating a vibrant and supportive work environment where our Customer Advisors can thrive. With competitive pay rates, a comprehensive employee assistance programme, and generous staff discounts, we ensure our team members feel valued and rewarded. Our commitment to employee growth is evident through opportunities to engage in community initiatives, making this role not just a job, but a meaningful career path in a dynamic location.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor Forecourt - Hillcrest in Portrush
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Job Search Place Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Job Search Place Limited and let us see your personality shine through!
We think you need these skills to ace Customer Advisor Forecourt - Hillcrest in Portrush
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Job Search Place Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Job Search Place Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Job Search Place Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Job Search Place Limited will surely appreciate.
