People-First Internal Recruiter: Culture & Onboarding in Poole

We're looking for an Internal Recruiter who lives and breathes people. The Internal Recruiter will own the full recruitment journey - from attracting standout talent to getting them settled in and set up for success. Finding candidates who genuinely fit our culture isn't just a checkbox, it's the part that needs the most care. Beyond hiring, this role will be right in the mix with the People team on projects that shape how we work - bringing energy, adaptability and a real passion for people and culture to everything you do.

What You'll Be Doing:

• Partner with hiring managers across technical and non-technical teams to define role requirements and ensure alignment with both business needs and team culture - including role benchmarking where needed.
• Review and refine job descriptions to ensure they're accurate, inclusive, and appeal to a broad and diverse talent pool.
• Advertise vacancies across job boards, social media, and internal platforms, and represent us at recruitment events and job fairs.
• Manage all recruitment activity in Talos (our ATS), from vacancy approval right through to onboarding, keeping everything smooth and trackable.
• Lead pre-screening, interviews, offers, and onboarding, delivering a consistent and engaging experience at every stage.
• Manage new starter onboarding, ensuring a seamless transition into the business with clear communication, the right setup, and early-stage support.
• Provide excellent communication and service to hiring managers, candidates, and internal teams throughout.
• Handle uniform orders for new and existing employees and oversee company merchandise stock.
• Support the People team with day-to-day tasks, internal events, and shared responsibility for answering incoming calls.
• Proactively contribute to wider people initiatives including staff development, training frameworks, internal recognition, and communications.
• Champion our culture, vision, and values in everything you do.

What We're Looking For:

• Minimum 3 years' experience as an agency or internal recruiter.
• Genuinely people-focused with a warm, approachable style and a strong commitment to candidate care.
• A brilliant communicator - confident, clear, and engaging both written and verbally, with a sharp eye for inclusive, accessible language to attract diverse talent.
• Highly organised, detail-driven, and able to juggle multiple priorities without dropping the ball.
• Resilient and adaptable - you thrive under pressure and in fast-paced environments without compromising on standards.
• Commercially aware, with a solid understanding of recruitment metrics and what good performance looks like.
• Clued up on social media, employer branding, and how to position a business to attract the right people.
• Confident across a range of IT platforms including ATS systems, and comfortable working both independently and as part of a wider team.
• Proactive, positive, and someone who genuinely adds to team culture - not just ticks boxes.

Why Join Us?

• Discounted fuel and staff discount on parts from day one!
• Health Cash Plan with Health Shield.
• Critical Illness Cover.
• Family Day & Community Volunteer Day.
• 28 days holiday per year and extra holiday after 3 years' service.
• Increased pension contribution after 5 years.

At Charles Trent, we don't just offer jobs, we offer long term careers with purpose, opportunity and real impact. If you're ready to bring a proactive attitude and some hard work, we'd love to hear from you.