Overview
We are seeking a dynamic and experienced Telesales / Business Development Executive to join our growing team in the commercial interiors, office fit-out, and refurbishment sector. This is a full-time, office-based role located in Poole, Dorset, offering a competitive salary of £35,000-£50,000 DOE, with additional commission opportunities.
The ideal candidate will have a proven track record in telesales, a confident telephone manner, and the ability to engage with senior decision-makers across various industries. This role is pivotal in driving new business opportunities and securing high-quality appointments for our Business Development and Pre-Construction teams.
Responsibilities
- Proactively identify and contact prospective end-user clients.
- Generate new business opportunities within the office fit-out, refurbishment, and commercial interiors market.
- Secure a minimum of 3 qualified client appointments per week.
- Build and maintain a robust pipeline of prospective clients and project opportunities.
- Research target businesses, key contacts, office moves, refurbishments, and potential project triggers.
- Confidently engage with senior decision-makers, including office managers, facilities managers, operations directors, managing directors, and business owners.
- Qualify opportunities by understanding project requirements, timescales, budgets, locations, and decision-making processes.
- Accurately update CRM records and maintain clear notes on all activity.
- Collaborate closely with the Business Development and Pre-Construction teams to hand over qualified opportunities.
- Support email campaigns, follow‑up calls, and broader sales initiatives.
- Represent the company professionally and positively at all times.
Qualifications
- Minimum of 3 years’ telesales experience.
- Proven track record of booking appointments or generating qualified sales opportunities.
- Experience engaging directly with end users, clients, or senior decision-makers.
- Relevant experience in commercial interiors, office fit‑out, construction, property, facilities management, or a related sector is highly advantageous.
- Strong telephone manner with the ability to build rapport quickly.
- Confident, resilient, and target‑driven.
- Excellent organizational and follow‑up skills.
- Comfortable working in a fast‑paced, sales‑focused environment.
Day-to-Day
- Conduct outbound calls to identify and engage potential clients.
- Research and qualify leads to build a strong pipeline of opportunities.
- Schedule and secure high‑quality appointments with senior decision‑makers.
- Maintain accurate and up‑to‑date CRM records.
- Collaborate with internal teams to ensure seamless handover of qualified leads.
- Participate in sales initiatives, including email campaigns and follow‑up activities.
- Consistently meet or exceed weekly and monthly targets.
Benefits
- Competitive basic salary of £35,000-£50,000, dependent on experience.
- Lucrative commission structure: 1-3% of gross profit generated from new business opportunities.
- Significant earning potential, with total package potential of £45,000-£80,000+ based on performance.
- Opportunity to work in a growing business within the commercial interiors and workplace sector.
- Long‑term career progression opportunities for high‑performing individuals.
- Collaborative and professional office environment in Poole, Dorset.
