At a Glance
- Tasks: Lead a vibrant shop, inspire volunteers, and maximise income from donations.
- Company: Tynedale Hospice at Home, making a real difference in the community.
- Benefits: £26,422 salary, generous leave, pension scheme, and personal development budget.
- Other info: Dynamic role with varied tasks and the chance to impact lives positively.
- Why this job: Combine retail leadership with purpose, supporting local hospice care.
- Qualifications: Experience in retail or customer-focused roles, with a passion for service.
The predicted salary is between 26422 - 26422 £ per year.
Hours: 37.5 hours per week, worked flexibly across Monday to Sunday with flexible days off.
Location: Ponteland.
Benefits: £26,422 per annum, generous annual leave of up to 7.2 weeks (including bank holidays), contributory pension scheme, personal development budget, wellbeing initiatives and occupational sick pay scheme.
Join our team and help make a difference in your local community. Love retail, people, and making a positive impact? This could be the perfect opportunity for you.
At Tynedale Hospice at Home, our shops do so much more than sell great pre-loved items. Every donation, purchase and volunteer hour helps fund vital services for local people and families, including end-of-life nursing care, hospital transport and bereavement support across West Northumberland.
We are looking for an enthusiastic and motivated Shop Manager to lead our welcoming Ponteland shop. This is an exciting opportunity to join a growing retail team and play an important role in supporting your local hospice. No two days are the same in this varied and rewarding role.
You will lead and inspire a fantastic team of volunteers, oversee the day-to-day running of the shop, and help maximise income from donated goods and household items. Along the way, you'll create a positive shop environment for customers, volunteers and supporters alike.
This role would suit someone with previous experience in retail, hospitality, or another customer-focused environment, who enjoys working with people, takes pride in delivering excellent service, and is motivated by achieving results.
By joining us, you'll be combining retail leadership with real purpose-helping ensure local people can access compassionate hospice care and support when they need it most.
If you're looking for a role with purpose, variety, and the opportunity to make a genuine difference, we would love to hear from you.
If you would like an informal chat about this role please email Christine Grice.
Shop Manager (Permanent) in Ponteland employer: Job Search Place Limited
At Tynedale Hospice at Home, we pride ourselves on being an exceptional employer that values community impact and employee well-being. Our flexible working hours, generous annual leave, and commitment to personal development create a supportive environment where you can thrive both personally and professionally. Join our passionate team in Ponteland, where every day offers the chance to lead a dedicated group of volunteers and make a meaningful difference in the lives of local families.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager (Permanent) in Ponteland
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the retail sector. A personal recommendation can go a long way in landing that Shop Manager role.
✨Tip Number 2
Prepare for the interview by researching Tynedale Hospice at Home. Understand their mission and values, and think about how your experience aligns with their goals. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice common interview questions related to retail management. Think about scenarios where you've led a team or improved sales. We want you to feel confident and ready to showcase your skills when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a positive impact in the community.
We think you need these skills to ace Shop Manager (Permanent) in Ponteland
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and community service shine through. We want to see how much you care about making a positive impact in people's lives!
Tailor Your CV:Make sure your CV highlights relevant experience in retail or customer service. We’re looking for someone who can lead a team and create a welcoming environment, so showcase those skills!
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique and how you can contribute to our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you understand Tynedale Hospice at Home's mission and values. Familiarise yourself with their work in the community and how the shop contributes to funding vital services. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team of volunteers. Prepare examples from your past experiences where you've successfully managed a team or project. Highlight your ability to inspire and motivate others, as well as how you create a positive environment for both staff and customers.
✨Emphasise Customer Service
Retail is all about people! Be ready to discuss how you’ve delivered excellent customer service in previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on creating a welcoming shop atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's current challenges, volunteer engagement strategies, or future plans for the shop. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
