At a Glance
- Tasks: Assist in catering and ensure a fantastic guest experience at Birdworld.
- Company: Join Birdworld, a fun and supportive team focused on animal conservation.
- Benefits: Earn £12.96 per hour with flexible hours and a friendly work environment.
- Other info: Opportunity for personal growth in a playful and respectful atmosphere.
- Why this job: Be part of a team that creates joyful experiences while learning valuable skills.
- Qualifications: Previous catering experience and a passion for customer service.
The predicted salary is between 27000 - 28000 £ per year.
Location: Birdworld, Holt Pound Lane, Farnham, Surrey, United Kingdom
Job Details
- Full‑time: 37.5 hours per week (including alternate weekends and bank holidays)
- Pay Rate: £12.96 per hour
About the Role
To provide general assistance within all areas of the Play Barn and catering across the park, to exceed customer expectations and maximise sales and profit opportunities. To ensure the smooth running of all catering operations across the park and the guest experience in the Play Barn.
Responsibilities
- Support in the induction training and development of the team
- Support with the daily allocation of tasks to meet the needs of the guests and the business
- Assist with daily set up of the kitchen and front of house and ensuring any issues are reported
- Ordering products and ensuring stock levels whilst maintaining budgets; provide accurate information to help guests make informed choices about food and drink options
- Manage allergy queries and oversee the preparation of food and drink by ensuring the team is aware of allergies and takes all necessary precautions to prevent cross‑contamination
- Share product and operational knowledge through supportive and effective communication
Qualifications
- Previous catering experience in food service or hospitality
- Ability to develop and maintain positive and productive relationships at work
- Knowledge of health & safety/food safety legislation (desirable)
- Relevant product knowledge with regards to allergens (desirable)
- CIEH Level 3 or willingness to complete the training
- Requirement to undergo a DBS check
- Flexibility to work weekends, bank holidays and adapt to business needs
Benefits
At Birdworld we're a team dedicated to delivering joyful days out and championing animal conservation. Working with us means being part of a supportive, respectful and naturally playful environment where your growth and ideas are valued.
Play Barn and Catering Senior Assistant - Birdworld employer: Job Search Place Limited
Birdworld is an exceptional employer that fosters a supportive and playful work environment, perfect for those passionate about delivering memorable experiences while championing animal conservation. With opportunities for personal growth and development, employees are encouraged to share their ideas and contribute to a team dedicated to exceeding customer expectations in a vibrant setting. Located in the picturesque Surrey countryside, working at Birdworld offers a unique blend of fulfilling work and the chance to connect with nature.
StudySmarter Expert Advice🤫
We think this is how you could land Play Barn and Catering Senior Assistant - Birdworld
✨Tip Number 1
Get to know Birdworld! Before your interview, spend some time learning about the park, its values, and what makes it special. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Play Barn and Catering Senior Assistant, you'll be interacting with guests and team members all day. Think of examples from your past experiences where you've gone above and beyond for customers or worked well in a team.
✨Tip Number 3
Show off your catering knowledge! Brush up on food safety regulations and allergen management. Being able to discuss these topics confidently during your interview will demonstrate your readiness for the role and commitment to guest safety.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Play Barn and Catering Senior Assistant - Birdworld
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing great customer experiences. Share any past roles where you’ve gone above and beyond to make someone’s day better!
Highlight Relevant Experience:Make sure to mention any previous catering or hospitality experience you have. We want to see how your skills can help us create a fantastic atmosphere in the Play Barn and across our catering services.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if it helps! We appreciate clarity, and it makes it easier for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your catering knowledge, especially around food safety and allergens. Familiarise yourself with the menu and any special dietary requirements that guests might have. This will show that you're proactive and ready to provide excellent service.
✨Show Your Team Spirit
Since the role involves supporting and training a team, be prepared to discuss your previous experiences in teamwork and leadership. Share examples of how you've helped colleagues or contributed to a positive work environment. This will highlight your ability to fit into their supportive culture.
✨Customer Service is Key
Birdworld values exceeding customer expectations, so think of specific instances where you've gone above and beyond for a guest. Be ready to explain how you handle difficult situations and ensure a great experience for everyone.
✨Flexibility is Essential
The job requires working weekends and bank holidays, so be honest about your availability. Show enthusiasm for the role and express your willingness to adapt to the needs of the business. This will demonstrate your commitment and readiness to contribute.
