At a Glance
- Tasks: Lead a team, make delicious beverages, and ensure excellent customer service.
- Company: Join a vibrant coffee culture with a focus on teamwork and growth.
- Benefits: 30% discount, free drinks on shift, bonuses, and access to online courses.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Step up into a leadership role and make a real impact in your community.
- Qualifications: Experience in hospitality or retail; supervisory experience is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Role Overview
Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You'll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you'll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.
Benefits
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- Employee Assistance Program.
- Quarterly Bonus Incentive - work hard and reap the rewards!
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Access to the Learning Hub, featuring the world's largest online course library!
A typical day as a supervisor
- Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
- Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
- Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
- Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
- Prepare coffee, food and other beverages in line with formula standards.
Qualifications
Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace. Are you ready to take the next step in your career? While supervisory experience is preferred, if you've worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.
Shift Lead: Barista Coach & Store Operations in Peterhead employer: Job Search Place Limited
Join a vibrant team where your leadership skills can shine as a Shift Lead: Barista Coach & Store Operations. With a strong focus on employee growth, we offer extensive learning opportunities, a supportive work culture, and generous benefits including a 30% discount, quarterly bonuses, and recognition rewards. Located in a dynamic environment, you'll not only lead a passionate team but also enjoy a fulfilling career in the heart of the community.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead: Barista Coach & Store Operations in Peterhead
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Shift Lead role.
✨Tip Number 2
Show off your skills! If you’ve got experience in making beverages or leading a team, don’t be shy about it. Use social media or professional platforms to share your journey and expertise—this could catch the eye of potential employers.
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and customer service. Think about scenarios where you’ve motivated a team or handled a tough situation—these stories will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, so keep checking back for new roles!
We think you need these skills to ace Shift Lead: Barista Coach & Store Operations in Peterhead
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee and customer service shine through! We want to see how excited you are about making great beverages and creating a welcoming atmosphere for our customers.
Highlight Your Leadership Skills:Even if you haven't been a supervisor before, share any experiences where you've led a team or taken charge. We’re looking for those who can motivate and inspire others, so don’t be shy about showcasing your potential!
Be Specific About Your Experience:Use examples from your past roles in hospitality or retail to demonstrate your skills. Whether it’s managing stock or ensuring excellent service, we want to know how you’ve made an impact in previous jobs.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll be one step closer to joining our fantastic team at StudySmarter.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Beverages
Familiarise yourself with the menu and the different beverages you'll be preparing. Being able to discuss your favourite drinks and how they’re made can show your passion for the role and impress the interviewers.
✨Showcase Leadership Skills
Prepare examples of times you've led a team or taken charge in a busy environment. Highlight how you motivated your colleagues and ensured tasks were completed efficiently, as this is key for the Shift Lead position.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering excellent customer service. Share specific instances where you went above and beyond for a customer, as this aligns perfectly with the role's focus on creating a welcoming atmosphere.
✨Understand Food Safety Standards
Brush up on food safety and health regulations relevant to the role. Being knowledgeable about these policies will demonstrate your commitment to maintaining a safe and clean environment, which is crucial in a food establishment.
