Part-Time Customer Care Advisor (Elderly Support) in Perth

Part-Time Customer Care Advisor (Elderly Support) in Perth

Perth Part-Time 20000 - 25000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Take orders and provide exceptional support to elderly customers.
  • Company: Job Search Place Limited, a caring company based in Perth.
  • Benefits: Competitive hourly wage of £13.45 and additional perks.
  • Other info: Flexible part-time hours across 3 days, perfect for students.
  • Why this job: Make a real difference in the lives of elderly customers while gaining valuable experience.
  • Qualifications: Experience in customer service and strong communication skills required.

The predicted salary is between 20000 - 25000 £ per year.

Job Search Place Limited, based in Perth, is looking for a Customer Services Advisor who will take orders and provide support to elderly customers. Excellent communication skills and a strong commitment to customer care are essential.

The ideal candidate should have experience in customer service, good written English skills, and be comfortable using a computer.

This part-time role offers 22.5 hours of work across 3 days, with a competitive hourly wage of £13.45 plus additional benefits.

Part-Time Customer Care Advisor (Elderly Support) in Perth employer: Job Search Place Limited

Job Search Place Limited is an exceptional employer that prioritises the well-being of its employees while fostering a supportive work culture. Located in Perth, this part-time role as a Customer Care Advisor not only offers competitive pay but also provides opportunities for personal growth and development within a compassionate team dedicated to serving the elderly community.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Part-Time Customer Care Advisor (Elderly Support) in Perth

Tip Number 1

Make sure to brush up on your communication skills! Since this role is all about supporting elderly customers, practice speaking clearly and empathetically. We want you to shine in those conversations!

Tip Number 2

Get familiar with the tech! Being comfortable using a computer is key, so take some time to explore any software or tools that might be used in customer service. We’re here to help you feel confident!

Tip Number 3

Don’t underestimate the power of a good follow-up! After your interview, drop a quick thank-you email to show your appreciation. It’s a great way to keep you fresh in their minds!

Tip Number 4

Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly!

We think you need these skills to ace Part-Time Customer Care Advisor (Elderly Support) in Perth

Excellent Communication Skills
Customer Care Commitment
Customer Service Experience
Good Written English Skills
Computer Proficiency
Order Taking
Support for Elderly Customers

Some tips for your application 🫡

Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Use clear and concise language, and don’t shy away from showcasing your ability to connect with others.

Tailor Your Experience:Highlight any previous customer service experience you have, especially if it involves supporting elderly customers. We want to see how your background aligns with the role, so be specific about your relevant skills.

Be Computer Savvy:Mention your comfort level with computers and any relevant software you’ve used. This shows us you’re ready to handle the tech side of things, which is super important in today’s customer service landscape.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s quick and easy!

How to prepare for a job interview at Job Search Place Limited

Know Your Customer Care Basics

Brush up on your customer service principles, especially those relevant to elderly support. Be ready to share examples of how you've handled customer queries or complaints in the past, showcasing your communication skills and empathy.

Showcase Your Tech Savvy

Since the role requires comfort with computers, be prepared to discuss your experience with various software or tools. If you’ve used any specific customer service platforms, mention them and explain how they helped you provide better support.

Practice Active Listening

During the interview, demonstrate your active listening skills. This means not just hearing but understanding what the interviewer is saying. Nod, ask clarifying questions, and summarise their points to show you’re engaged and attentive.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to support an elderly customer, and outline how you approached the issue, ensuring you highlight your commitment to excellent customer care.