People Services Assistant

People Services Assistant

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Support the People Team with HR processes and ensure smooth operations.
  • Company: Join THG, a global leader in beauty and sports nutrition.
  • Benefits: Enjoy 25 days leave, enhanced pay, gym access, and staff discounts.
  • Other info: Great career development opportunities and a supportive work environment.
  • Why this job: Be part of a dynamic team and make a real impact in HR.
  • Qualifications: Team player with good IT skills and HR knowledge.

The predicted salary is between 30000 - 40000 £ per year.

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for?

About Central Functions

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

About the People Team and the Role

The People Team manage the full employment lifecycle within THG, from candidate attraction and onboarding, through to learning & development and employee relations. Reporting to the People Services Team Manager, the People Services Assistant is responsible for the smooth running of the People Shared Services function within THG. In addition to providing a world class administrative service to the People Team, the post holder will also provide assistance with the maintenance of THG's HR system and advice to line managers on people processes.

Responsibilities

  • Collate all relevant new starter documents ensuring internal and legal compliance.
  • Support with new starter induction process.
  • Maintaining electronic personnel files.
  • Ensuring probations are completed and reported.
  • Assist stakeholders of various levels with assistance and advice on HR processes and procedure.
  • Ensuring leaver process is followed by managers.
  • Ensuring that leavers are logged accurately in the HR system for accurate recording and payroll purposes.
  • Completing confirmation of resignation letters as necessary.
  • Raising change of term letters, ensure all information is accurate.
  • Accurately update the system to reflect changes within the relevant information.
  • Make certain that managers are following the correct sign off procedure prior to any change of terms being processed or completed.
  • Regularly auditing that documents are received back signed by the employee and placed in the personnel file.
  • Processing all requests for contracts submitted via the Talent team as per sign off process.
  • Ensuring that contracts are delivered and signed via the DocuSign portal for accurate recording purposes.
  • Understanding the variety of templates used for various countries, departments, job roles and Acquisitions.
  • Ensure all data has been added accurately, across all teams.
  • Supporting the Team Leader with processing International payroll information/data on weekly basis.
  • Work closely with our stakeholders in our International locations.
  • Inputting new starters into the system with 100% accuracy.
  • Updating reporting lines to ensure organizational structure is accurate.

Requirements

  • Experience of working effectively within a team environment.
  • Providing guidance and clarification to Managers and employees on a wide range of administrative processes.
  • Used to balancing a range of priorities and delivering to deadlines.
  • Handling complex queries, analyzing information and problem solving.
  • General competent IT skills such as Microsoft Office suite.
  • HRIS experience (Frontier Software).
  • Knowledge of HR and/or payroll processes and procedures.

Access bespoke development programmes that have been designed and developed by our in house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry leading training provider.

Enhanced Leave

  • 25 days annual leave plus bank holidays.
  • Don't want to work on your birthday? We don't either! Enjoy your day off on us!
  • Enhanced maternity and paternity pay, depending on length of service.
  • Up to 10 days compassionate leave.
  • Buy back up to 3 days each year.
  • Access face to face and virtual appointments with our in house GP.
  • Access our in house CBT therapist.
  • Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
  • State of the art on site gym.
  • Access to our on site physio.

Other Perks

  • Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
  • Subsidised bus pass from Manchester City Centre to our ICON office.
  • Up to 50% staff discount on THG brands.
  • On site staff shop.
  • Access to on site barber.
  • Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
  • Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

People Services Assistant employer: Job Search Place Limited

At THG, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a People Services Assistant, you'll benefit from comprehensive training programmes, generous leave policies, and access to state-of-the-art facilities, all while contributing to our mission of leading the global ecommerce market in beauty and sports nutrition. Join us in Manchester, where your career can flourish in a supportive environment that values diversity and employee well-being.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land People Services Assistant

Tip Number 1

Network like a pro! Reach out to current or former employees at THG on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 2

Prepare for the interview by researching THG's values and recent news. Show us that you're not just another candidate; you’re genuinely interested in being part of our mission in beauty and sports nutrition.

Tip Number 3

Practice common interview questions but also be ready for curveballs. We love candidates who can think on their feet and showcase their problem-solving skills, especially in HR scenarios.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re keen on the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!

We think you need these skills to ace People Services Assistant

HRIS experience (Frontier Software)
Knowledge of HR processes
Knowledge of payroll processes
Administrative Skills
Attention to Detail
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the People Services Assistant role. Highlight relevant experience and skills that match the job description, like your HR knowledge and administrative skills. We want to see how you can contribute to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with THG and how your background makes you a great fit for the People Team. Keep it engaging and personal – we love a good story!

Showcase Your Team Spirit:Since we value teamwork, make sure to mention any experiences where you've successfully collaborated with others. Whether it's in previous jobs or projects, let us know how you work well in a team environment – it’s key for this role!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what makes THG a great place to work!

How to prepare for a job interview at Job Search Place Limited

Know Your Stuff

Before the interview, make sure you understand THG's mission and values. Familiarise yourself with their brands like Myprotein and LOOKFANTASTIC. This will show your genuine interest in the company and help you connect your skills to their goals.

Showcase Your Team Spirit

As a People Services Assistant, teamwork is key. Prepare examples of how you've effectively collaborated with others in previous roles. Highlight any experiences where you provided guidance or support to colleagues, as this aligns perfectly with the role's responsibilities.

Be Ready for HR Questions

Brush up on HR processes and procedures, especially around onboarding and payroll. Be prepared to discuss how you would handle complex queries or maintain compliance with legal requirements. This will demonstrate your readiness for the role and your understanding of the HR landscape.

Ask Smart Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics within the People Team or ask how success is measured in the People Services function. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.