TradePoint Customer Advisor (Part-Time) - Engaging Trade Support in Penryn

TradePoint Customer Advisor (Part-Time) - Engaging Trade Support in Penryn

Penryn Part-Time 27300 - 27300 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Engage with trade members and recommend products to support their businesses.
  • Company: Join B&Q Limited, a leading home improvement retailer.
  • Benefits: Earn £13.10 per hour, enjoy generous holiday and wellbeing support.
  • Other info: Part-time role with flexible hours and a supportive team environment.
  • Why this job: Make a difference by helping trade members succeed with tailored solutions.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 27300 - 27300 £ per year.

B&Q Limited in Penryn is looking for a part-time Customer Advisor for TradePoint. As a key member of the team, you will engage with trade members, understand their businesses, and recommend suitable products and services.

With a competitive hourly rate of £13.10, the position also includes various benefits such as an award-winning pension scheme, generous holiday, and colleague wellbeing support.

TradePoint Customer Advisor (Part-Time) - Engaging Trade Support in Penryn employer: Job Search Place Limited

B&Q Limited in Penryn is an excellent employer, offering a supportive work culture where team members are valued and encouraged to grow. With competitive pay, an award-winning pension scheme, and generous holiday allowances, employees enjoy a fulfilling work-life balance while engaging with trade professionals and making a real impact in their businesses.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land TradePoint Customer Advisor (Part-Time) - Engaging Trade Support in Penryn

Tip Number 1

Get to know the company! Before your interview, do a bit of research on B&Q and their TradePoint services. Understanding their values and what they offer will help you connect better with the team and show that you're genuinely interested.

Tip Number 2

Practice your people skills! As a Customer Advisor, you'll be engaging with trade members regularly. Think about scenarios where you’ve provided excellent customer service in the past and be ready to share those experiences during your chat.

Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.

Tip Number 4

Apply through our website! We want to make it easy for you to land this role. Head over to our site, fill out your application, and let us know why you’d be a great fit for the TradePoint team!

We think you need these skills to ace TradePoint Customer Advisor (Part-Time) - Engaging Trade Support in Penryn

Customer Engagement
Product Knowledge
Communication Skills
Understanding of Trade Businesses
Recommendation Skills
Sales Skills
Team Collaboration

Some tips for your application 🫡

Show Your Passion for Trade:When writing your application, let us know why you're excited about working with trade members. Share any relevant experience or knowledge you have about the trade industry to make your application stand out.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the TradePoint Customer Advisor role. Highlight your customer service skills and any experience that relates to engaging with trade customers, as this will show us you're a great fit.

Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!

Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right place and helps us keep track of all applicants. Plus, it’s super easy to do!

How to prepare for a job interview at Job Search Place Limited

Know Your Trade

Before the interview, brush up on your knowledge of trade products and services. Understand what TradePoint offers and think about how you can recommend suitable options to trade members based on their needs.

Engage with Enthusiasm

Show your passion for customer service during the interview. Practice engaging with hypothetical trade members by asking questions and demonstrating how you would understand their businesses and provide tailored support.

Highlight Relevant Experience

Prepare examples from your past experiences that showcase your ability to work in a customer-facing role. Think about times when you successfully resolved issues or provided excellent service, as this will resonate well with the interviewers.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the team dynamics or the specific challenges trade members face. This shows your genuine interest in the role and helps you stand out as a candidate.