At a Glance
- Tasks: Lead a fun team, provide excellent customer service, and ensure store standards are met.
- Company: Join Screwfix, the go-to place for tradespeople with over 900 stores.
- Benefits: Competitive salary, 28-33 days leave, discounts, and a great pension scheme.
- Other info: Enjoy flexible shifts and excellent training opportunities.
- Why this job: Be part of a supportive team and grow your career in a dynamic environment.
- Qualifications: Experience in supervising teams and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You’ll be a vital part of the team, getting stuck in and leading by example. Whether you're front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Responsibilities:
- Host: you'll be the team leader, hosting in store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards: you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team: you'll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications:
- You are an experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
Benefits:
- Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We'll also help you be the best you can be, with excellent training and ongoing development.
Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor in Penrith employer: Job Search Place Limited
Screwfix is an exceptional employer that prioritises its people, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With competitive salaries, generous annual leave, and a commitment to employee development through award-winning training programmes, you’ll find ample opportunities for growth in a supportive environment. Join us in a role that not only values your contributions but also rewards your hard work with unique benefits like a substantial pension scheme and discounts on products.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Penrith
✨Tip Number 1
Get to know the company inside out! Research Screwfix, their products, and their values. This way, when you walk into that interview, you can show them you're not just another candidate – you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading a team and interacting with customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your interview to showcase your skills.
✨Tip Number 3
Network like a pro! Connect with current or former Screwfix employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you’re proactive and serious about landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to embrace our digital services!
We think you need these skills to ace Retail Supervisor in Penrith
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and our company. A bit of flair can make your application stand out from the crowd.
Tailor Your Experience:Make sure to highlight your relevant experience that aligns with the Retail Supervisor role. We’re looking for someone who’s great at customer service and team management, so share specific examples of how you've excelled in these areas in your previous jobs.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences. Remember, we’re busy too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their products, services, and what makes them stand out in the retail industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high store standards, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Screwfix prides itself on amazing customer service. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you can translate great service into sales, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
