At a Glance
- Tasks: Lead a vibrant team to create unforgettable experiences for our customers.
- Company: Join a dynamic hospitality brand known for its fun and supportive culture.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be at the forefront of a bustling environment and make a real impact.
- Qualifications: Experience in hospitality with a passion for delivering excellent service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Supervisor in Penrith employer: Job Search Place Limited
As a Front of House Supervisor, you'll thrive in a vibrant and supportive work environment where your leadership will shine. With shared tips, generous staff discounts, and a commitment to personal development, this role offers not just a job but a rewarding career path in a fast-growing business that values its team. Join us in creating a welcoming space for the local community while enjoying competitive benefits and a fantastic work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor in Penrith
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in their lounges if you can. This will help you understand the vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Supervisor, you'll need to lead and motivate your team. Think about examples from your past experiences where you've successfully managed a team or resolved conflicts.
✨Tip Number 3
Be ready to showcase your passion for hospitality! During the interview, share stories that highlight your love for creating great customer experiences. This will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Front of House Supervisor in Penrith
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:Even if you’re stepping up from a team member role, it’s important to showcase any leadership experience you have. Talk about times when you’ve led a team or taken initiative. We’re looking for someone who can set the pace and inspire others, so don’t be shy about sharing your achievements!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it shows us that you’re really interested in joining our team. So go on, hit that apply button!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Lounge Inside Out
Before the interview, make sure you know everything about the lounge and its offerings. Familiarise yourself with the menu, the vibe, and what makes it special. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your Leadership Skills
As a Front of House Supervisor, you'll need to lead from the front. Prepare examples of how you've successfully managed a team or handled challenging situations in the past. Highlight your ability to motivate others and maintain high standards.
✨Demonstrate Your Attention to Detail
This role requires a keen eye for detail. Be ready to discuss how you ensure quality in service and operations. You might want to share specific instances where your attention to detail made a difference in customer satisfaction or team performance.
✨Prepare Questions That Matter
Interviews are a two-way street. Think of insightful questions to ask about the company culture, team dynamics, and growth opportunities. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
