At a Glance
- Tasks: Provide expert payroll advice and support clients with compliance and audits.
- Company: Join an award-winning global SaaS business in Central Manchester.
- Benefits: Enjoy a profit share scheme, 25 days holiday, and birthday off.
- Other info: Modern office environment with access to discounts and professional development.
- Why this job: Be part of a dynamic team and grow your career in payroll.
- Qualifications: Experience in payroll services and a strong understanding of UK legislation.
The predicted salary is between 30000 - 32000 £ per year.
Portfolio Payroll are currently working with an award-winning global SaaS business based in Central Manchester, who are looking for a Payroll Advisor to join them on a Permanent basis. This is an opportunity to be a part of the exponential growth of the most progressive and dynamic bureau in the UK, with amazing progression and development opportunities.
You will be responsible for complex case management, working within a team providing legally compliant advice and payroll assistance to clients to support the needs of the individual client and to highlight any options that are non-compliant.
The role:
- Provide advice and guidance on payroll policies, procedures, and regulations via telephone and case management.
- Keep yourself up to date with changes in payroll legislation and best practices.
- Log all advice accurately on the internal Customer Relationship Management system, taking ownership of ongoing cases and their closure, within SLA.
- Provide clients with supporting information and documentation that will assist them in the advice provided.
- Present training and proactively support customers in how to get the best out of the company's Payroll technology.
- Actively own cases to resolution, building rapport and relationships with clients.
- Assist clients with payroll audits, reviews, and compliance checks.
About you:
- A customer focussed and can-do approach to resolve all customer issues in a timely manner.
- Keeping the customer informed of progress of their case through to resolution.
- Deep understanding of UK payroll legislation and tax regulations.
- An understanding of each individual client's Payroll landscape, including Third Party Payments schedule and reporting requirements.
- Previous experience in either delivering or managing payroll services, ideally within a Bureau environment.
Benefits:
- Profit share scheme
- Day off on your birthday
- Bright Exchange (retail and other discounts)
- Access to Employee Assistance Programme
- 25 days' holiday, plus bank holidays.
- Pension Plan and Life Insurance
- Company incentives, access to discount schemes.
- Opportunity to expand your knowledge from an experienced, friendly team
- Modern working environment in Manchester City Centre
- Salary depending on experience (up to £32,000)
Payroll Advisor employer: Job Search Place Limited
Join an award-winning global SaaS business in Central Manchester as a Payroll Advisor, where you will thrive in a dynamic and progressive work environment. With a strong focus on employee growth, you will benefit from extensive training opportunities, a profit share scheme, and a generous holiday allowance, all while being part of a supportive team dedicated to delivering exceptional payroll solutions. Experience a modern workplace culture that values your contributions and offers unique perks like a day off on your birthday and access to exclusive discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the hunt for a Payroll Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK payroll legislation and tax regulations. Be ready to discuss how you've handled complex cases in the past, as this will show potential employers that you’re the right fit for their team.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at progressive firms like the one in Manchester, where you can really grow and make an impact.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Payroll Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Advisor role. Highlight your experience with payroll legislation and client management, as these are key for us. Use specific examples that showcase your skills and achievements in similar roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your customer-focused approach and how you can contribute to our dynamic bureau. Keep it engaging and personal!
Showcase Your Knowledge:Demonstrate your understanding of UK payroll legislation and tax regulations in your application. We want to see that you’re up-to-date with best practices and can provide compliant advice to clients. This will set you apart from other candidates!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Payroll Legislation
Make sure you brush up on UK payroll legislation and tax regulations before the interview. Being able to discuss recent changes or best practices will show that you're proactive and knowledgeable, which is exactly what they’re looking for.
✨Demonstrate Customer Focus
Prepare examples of how you've successfully resolved customer issues in the past. Highlight your can-do attitude and how you kept clients informed throughout the process. This will resonate well with their emphasis on a customer-focused approach.
✨Familiarise Yourself with Their Technology
Research the payroll technology used by the company. If possible, get a demo or trial version to understand its features. Being able to discuss how you can help clients maximise their use of this technology will set you apart from other candidates.
✨Showcase Your Teamwork Skills
Since the role involves working within a team, be ready to share experiences where you collaborated effectively with others. Discuss how you built rapport with clients and colleagues alike, as this will demonstrate your ability to thrive in their dynamic environment.
