At a Glance
- Tasks: Lead the patient administration team and ensure smooth operations in a healthcare setting.
- Company: Join Circle Health Group, a leader in independent healthcare across the UK.
- Benefits: Enjoy 25 days holiday, private healthcare, and industry-leading training opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in healthcare administration and strong leadership abilities required.
The predicted salary is between 32000 - 32000 £ per year.
The Meriden Hospital in Coventry is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Patient Administration Lead to join their team of staff in the Administration Team department. This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Responsibilities:
- Lead and coordinate the daily activities of the patient administration team, ensuring service standards and targets are consistently met.
- Allocate tasks and support workforce planning to ensure appropriate cover across all administrative areas.
- Ensure the smooth running of patient bookings, admissions, discharges, and outpatient appointments.
- Provide day-to-day supervision, coaching, and support to administrative staff.
- Ensure accurate data entry and patient record management in accordance with GDPR, information governance, and hospital policies.
- Work closely with clinical teams, consultants, external partners, and patients to coordinate scheduling and respond to service queries.
Qualifications:
- Experience in a healthcare administration or patient services role.
- Strong leadership, team coordination, or supervisory experience.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Proficient in Microsoft Office and patient management systems.
Salary & Benefits:
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions.
- Friends & Family Hospital Discounts.
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
- Non‑contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools and services to support your wellbeing.
- Employee recognition programmes.
- Industry leading training and development opportunities.
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more.
Patient Administration Lead employer: Job Search Place Limited
The Meriden Hospital, part of Circle Health Group, is an exceptional employer that prioritises employee wellbeing and professional growth. With a supportive work culture, comprehensive benefits including private healthcare and generous holiday allowances, and a commitment to diversity, we empower our Patient Administration Lead to thrive in a dynamic environment while making a meaningful impact on patient care in Coventry.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Administration Lead
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Circle Health Group. A friendly chat can open doors and give you insider info about the Patient Administration Lead role.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills. Think of examples where you've successfully led a team or improved processes. We want to see how you can bring that experience to the table!
✨Tip Number 3
Show off your organisational skills! During the interview, be ready to discuss how you manage multiple tasks and ensure smooth operations. This is key for the Patient Administration Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Patient Administration Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Patient Administration Lead role. Highlight your relevant experience in healthcare administration and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention specific experiences that relate to the responsibilities listed in the job description.
Show Off Your Communication Skills:Since this role involves working closely with various teams and patients, it's crucial to demonstrate your excellent communication skills. Whether it's in your CV or cover letter, make sure to showcase examples of how you've effectively communicated in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you understand the role of a Patient Administration Lead inside out. Familiarise yourself with the responsibilities listed in the job description, especially around patient bookings and data management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your previous leadership experiences. Think of specific examples where you've successfully coordinated a team or improved service standards. This will demonstrate your capability to manage and motivate others effectively.
✨Brush Up on Communication
Excellent communication is key in this role. Be ready to share examples of how you've effectively communicated with different stakeholders, like clinical teams or patients. Practising clear and concise responses will also help you convey your thoughts better during the interview.
✨Get Familiar with GDPR and Policies
Understanding GDPR and hospital policies is crucial for this position. Brush up on these regulations and be prepared to discuss how you would ensure compliance in your role. This shows that you take data protection seriously and are ready to uphold the hospital's standards.
