At a Glance
- Tasks: Provide top-notch parts sales service to customers in a dynamic dealership environment.
- Company: Join Ford and Slater, one of the UK's largest DAF Truck dealers with a family-run vibe.
- Benefits: Enjoy competitive pay, overtime, 22-25 days holiday, and career progression opportunities.
- Other info: Work in a supportive, inclusive environment with free onsite parking and a cycle to work scheme.
- Why this job: Be part of a passionate team and grow your skills in the exciting world of trucks.
- Qualifications: Experience as a Parts Advisor or a strong passion for trucks and excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
Ford and Slater are one of the UK's largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. Due to an internal promotion, we currently have an exciting position as a Parts Advisor in the fantastic team at our DAF Trucks dealership in Birtley.
We can offer you:
- A competitive hourly rate (depending on your Parts Advisor experience)
- Overtime paid at an enhanced rate
- DAF academy Parts Advisor training
- 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with service
- DAF incentive programme
- Employee of the month competition
- Career progression opportunities
- Cycle to work scheme
- Pension
- Free onsite parking
Who are we looking for as a Parts Advisor:
- You will have previous experience working as a Parts Advisor or similar role, within the commercial vehicle, motor trade or an associated sector.
- Or have a passion for trucks and know your truck/car parts.
- A customer focused, sales driven individual, with excellent communication skills.
- PC Literate.
- Full UK driving licence.
The Parts Advisor role/responsibilities include (but not limited to):
- You will provide a professional parts sales service to internal and external customers face to face, over the trade counter and telephone.
- Promote and encourage growth of the parts business.
- Utilise all parts identification tools to ensure effective and efficient customer response.
Working: Monday to Friday & 1 in 3 Saturday mornings (Saturday paid as overtime).
As an equal opportunity employer, we do not discriminate and are committed to providing equal opportunities, a fully inclusive work environment and fairness for all.
Address: Birtley, Chester-le-Street, Tyne and Wear, DH3 2SP
Parts Advisor - Birtley employer: Job Search Place Limited
Ford and Slater is an exceptional employer, offering a supportive and family-oriented work culture at our Birtley DAF Trucks dealership. With competitive pay, extensive training through the DAF academy, and clear career progression opportunities, we prioritise employee growth and satisfaction. Enjoy additional benefits such as enhanced overtime rates, generous holiday allowances, and a cycle to work scheme, all while being part of a dedicated team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Birtley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
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✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Job Search Place Limited!
We think you need these skills to ace Parts Advisor - Birtley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Job Search Place Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Job Search Place Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Job Search Place Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
