Partner Operations Executive

Location: Chiswick, United Kingdom. Remote type: Hybrid. Time type: Full time.

iGaming: If it's iGaming, we know a thing or two. At Light & Wonder, it’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world’s most successful online gaming providers.

Position Summary: Light & Wonder is a leading technology and entertainment business, creating new worlds where players can immerse themselves in dynamic casino, online, and mobile games. Driven by curiosity and ambition, our nearly 5,000 creators span six continents and share one goal: to push the boundaries of what is possible in gaming. Our Partner Operations function is the operational engine behind how Light & Wonder works with the Partners who bring their content to our distribution platform—getting great games into the hands of operators worldwide. We are looking for an organised, proactive Partner Operations Executive to join our team in Chiswick—supporting the delivery of process improvement initiatives and providing flexible operational support across the Partner Operations function.

Key Responsibilities

• Operational Support – Take ownership of clearly scoped tasks across Partner Operations and see them through to completion; manage workload in line with priorities and deliver on agreed deadlines; pick up requests from the Senior Operations Manager and the wider team quickly, delivering to a consistent standard; keep systems and trackers accurate and up to date; prepare internal reports, presentations and stakeholder updates; handle Partner-facing communications.
• Process Improvement Support – Own clearly defined workstreams within process improvement initiatives and deliver them end to end; contribute to process mapping, document current processes, identify gaps and draft improved workflows; prepare documentation and guidance for process changes and communicate changes; monitor adoption of updated processes and tools, flagging where things are not being used as intended; tackle friction points through pragmatic changes.
• Tooling & Administration – Maintain shared trackers, dashboards and logs in Jira and Salesforce; make day‑to‑day configuration changes to shared tools; flag gaps or inconsistencies in existing trackers and processes and suggest improvements; own day‑to‑day tooling changes that fall below the threshold for formal project management.

Qualifications

• Up to 2 years’ experience in an operations, project support, administration, or commercial support role, or a recent graduate with a strong placement in a relevant environment.
• A relevant degree or equivalent experience; business, finance, or a related discipline is advantageous.
• Demonstrable organisational skills and a track record of managing multiple priorities accurately.
• Some exposure to process improvement, project coordination, or analytical work is desirable.
• Experience within technology, gaming, SaaS or media is a plus but not required.

Why Work With Us

• Competitive benefits, an open and supportive environment and a modern, exciting workplace.
• The opportunity to interact with global teams on a regular basis.
• Tangible and genuine development – you can take your career where you want it to go.
• Enjoy a stunning work location, flexible working practices and guidance and development skills to progress quickly.