At a Glance
- Tasks: Lead setup and close-down of the shower service, managing a team of 20 volunteers.
- Company: ShowerBox provides free mobile shower services for people experiencing homelessness in Central London.
- Benefits: Gain hands-on experience supporting vulnerable adults while working in a meaningful role.
- Other info: Position based in Tottenham Court Road, requiring physical ability for setup tasks.
- Why this job: Join a dedicated team making a real difference for over 200 guests each Saturday.
- Qualifications: Experience leading teams, good communication skills, and alignment with ShowerBox’s values required.
The predicted salary is between 12 - 15 £ per hour.
About ShowerBox
ShowerBox provides free mobile shower services for people experiencing homelessness and hygiene poverty offering dignity, care, and a safe space for anyone who needs it. Our Central London project is our busiest; over 200 guests visit each Saturday and around 60 guests have showers. We couldn’t do it without our amazing team of 20+ volunteers each week.
Role Summary
We’re looking for a friendly, reliable and hands‑on Service Delivery Shift Leader to coordinate and oversee the smooth running of our Central London project based in Tottenham Court Road WC2H. You’ll be responsible for taking the lead on setting up the Saturday service, managing the volunteer team, and ensuring a respectful, welcoming experience for all our guests, for three Saturdays per month.
Key Responsibilities
- Lead the setup and close-down of the shower service
- Coordinate and support volunteers on the day
- Ensure health and safety standards are upheld
- Be the main point of contact for guests and volunteers
- Record and provide service delivery data as required
- Respond to any on-site issues with calm and care
Requirements
- Organised and dependable, with good communication skills
- Experience leading a team of approx 20 volunteers each week
- Physically able to assist with setup (lifting, connecting gas/water/power - training provided)
- Experience of safeguarding processes and conflict management
- Alignment with ShowerBox’s values of dignity, respect, and inclusivity
- Experience supporting vulnerable adults e.g. due to mental health, substance use, homelessness etc.
Preferable experience
- Full UK driving license preferred
- Certified First Aider
How to Apply
Please send your CV and cover letter demonstrating your relevant experience and suitability for the role with "Service Delivery Shift Leader Application" in the subject line.
Part-time Service Delivery Shift Leader employer: Job Search Place Limited
ShowerBox operates in Central London, providing essential hygiene services to those in need. The team consists of over 20 volunteers each week, fostering a supportive environment focused on dignity and respect. Join us in making a positive impact on the lives of vulnerable adults.
