At a Glance
- Tasks: Lead and inspire the store team while delivering exceptional customer service.
- Company: Join Deichmann, a dynamic retail brand with a passion for customer experience.
- Benefits: Earn up to £13.91 per hour plus sales commission and enjoy career growth opportunities.
- Other info: Flexible 30-hour contract with a supportive team atmosphere.
- Why this job: Be part of a fast-paced environment where your leadership can shine and make a difference.
- Qualifications: Previous retail and supervisory experience with strong communication skills.
The predicted salary is between 29000 - 30000 £ per year.
Position Details
Derby - Retail Supervisor (30 hrs)
Job reference: -037759
Full time/Part time: 30 hour contracts available
Location: 147 Level 1, South Mall Westfield Derby, DE1 2PG
Start date: Immediately
Purpose
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Derby store. You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 30 hours per week.
Ideal Candidate
If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.
Key Activities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI's.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal Characteristics
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks - including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 30 hours per week and the flexibility to work any day (Monday - Sunday).
Salary / Pay
Up to £13.91 per hour + non contractual, hourly sales commission.
Closing Information
If you would like to join the team at Deichmann UK as a Retail Supervisor and you meet the job requirements, please click apply. We'd love to hear from you!
Part-Time Retail Supervisor - Lead & Inspire Store Team employer: Job Search Place Limited
Deichmann is an exceptional employer that values its team members and fosters a supportive work culture in the heart of Derby. As a Retail Supervisor, you will enjoy competitive pay, flexible hours, and ample opportunities for personal and professional growth within a dynamic retail environment. Join us to lead a passionate team and make a meaningful impact on our customers' shopping experience while benefiting from a rewarding commission structure.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Retail Supervisor - Lead & Inspire Store Team
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their retail family.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll need to lead by example. Think of scenarios where you can demonstrate your ability to handle customer queries and complaints effectively. Role-playing with a friend can really help you nail this down.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated or coached a team in the past. Whether it’s through boosting sales or improving team morale, having concrete examples will make you stand out as a candidate who can inspire others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Part-Time Retail Supervisor - Lead & Inspire Store Team
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about the opportunity to lead and inspire a team at Deichmann.
Tailor Your CV:Make sure your CV highlights your previous retail experience and any supervisory roles you've held. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your relevant experience and skills without unnecessary fluff. This helps us get a quick understanding of why you’d be a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy and ready to take on the retail world!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with Deichmann’s products and values. Brush up on their latest collections and any promotions they might have. This shows your enthusiasm and helps you answer questions about how you can contribute to the team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Prepare examples from your past experience where you've successfully motivated or managed a team. Think of specific situations where you resolved conflicts or helped team members achieve their targets.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Have a few stories in mind that highlight how you’ve gone above and beyond for customers. This will demonstrate your commitment to providing exceptional service, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
