At a Glance
- Tasks: Be the friendly face of Bruntwood, welcoming customers and supporting events.
- Company: Join a dynamic team at Bruntwood, where your role matters.
- Benefits: Enjoy 28 days holiday, volunteer time, and healthcare cash plans.
- Other info: Opportunities for growth and exciting experiences await you!
- Why this job: Make lasting connections while working in a vibrant environment.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 12 - 15 £ per hour.
The Host role is a pivotal position as the face of Bruntwood. You will be the first point of contact and ultimately you will be working with our clients/tenants on a regular basis. It is important that you are approachable and love speaking to people and building relationships. We especially welcome applicants from hospitality, retail, or cabin crew backgrounds, where you will be natural at this.
What will you be doing?
- Delivering a positive Customer Experience within the building
- Building lasting, long term professional relationships with customers
- Being the first point of contact for all customers and visitors in the building
- Supporting and facilitating events and meetings within the building
- Facilitating new customer viewings to support the sales process
- Hosting the meeting rooms, co-working, lounge and other communal amenities, maintaining high standards of presentation and food and beverage service where applicable
- Managing own workload to flex between essential desk based tasks and building customer relationships
- Collating all customer intelligence and updating systems accordingly to support sales and retention
- Working as part of a wider team, engaging with customers, colleagues, management and other departments within Bruntwood
- Being a role model to promote wellbeing in the workplace
- Focusing on continuous improvement, adding value, saving time and simplifying processes for customers
- Applying energy, drive and knowledge to inspire colleagues and deliver the best service for customers
What are we looking for?
- Display a can do attitude and be able to step up to the challenges of a fast paced, dynamic and developing organisation
- Be curious and interesting, with high attention to detail and a drive to go above and beyond for customers - motivation and a positive attitude are key
- Possess admin experience, as you will be managing the enquiries mailbox on a daily basis
- Be an excellent communicator, bringing personality to work and interacting with people on a human level
- Have skills and experience in hospitality, retail or other service sectors
- Maintain high levels of energy and positivity throughout the day
What will you get?
- An opportunity to work with a friendly, passionate and experienced team
- Ability to contribute towards the growth of the company and its direction
- An exciting place to work with a challenging role that offers new opportunities and experiences
- Opportunities for progression in a growing company
Benefits
- 28 days holiday plus your birthday off work - you can also buy and sell holidays if desired
- 24 hours a year volunteer time - numerous opportunities to support causes that matter most to you
- Sabbatical of up to 12 months to take a career break after five years with us
- Healthcare cash plan for all colleagues, allowing you to claim back medical expenses such as optical, dentist and physiotherapy; private healthcare cover is available on an opt in basis
- Life assurance cover for all colleagues
- Up to 8 % matched pension scheme
- Discounts and cashback at leading retailers
- Enhanced maternity/shared parental leave - 26 weeks fully paid leave
- Interest free learning loans to help you develop new skills
Part-time Host / Receptionist - Atria employer: Job Search Place Limited
Bruntwood is an exceptional employer that prioritises a positive work culture and employee growth, making it an ideal place for those seeking meaningful and rewarding employment. As a Part-time Host/Receptionist, you will be part of a friendly and passionate team, with opportunities to contribute to the company's growth while enjoying generous benefits such as 28 days holiday, volunteer time, and a healthcare cash plan. The dynamic environment encourages personal development and offers unique advantages like sabbaticals and interest-free learning loans, ensuring you thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Part-time Host / Receptionist - Atria
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Bruntwood. Check out their website and social media to understand their values and what they stand for. This will help you connect with them during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of some examples from your past experiences in hospitality or retail where you’ve gone above and beyond for customers. Share these stories to show you’re the perfect fit!
✨Tip Number 3
Be ready to showcase your energy! During the interview, let your personality shine through. Smile, be enthusiastic, and show them that you can bring positivity to the team. They want someone who can keep the vibe up!
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows you’re genuinely interested and helps you figure out if Bruntwood is the right place for you. Plus, it’s a great way to make a lasting impression!
We think you need these skills to ace Part-time Host / Receptionist - Atria
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your background in hospitality or retail makes you a great fit.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention specific skills that align with the job description, like your ability to build relationships and deliver excellent customer service. This shows us you’ve done your homework!
Keep It Clear and Concise:We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors. A polished application reflects your attention to detail, which is super important for this role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Customer Service Basics
Since the Host role is all about delivering a positive customer experience, brush up on your customer service skills. Think about past experiences where you’ve gone above and beyond for a customer, and be ready to share those stories during the interview.
✨Show Off Your People Skills
This job requires you to be approachable and engaging. Practice how you introduce yourself and interact with others. You might even want to role-play with a friend to get comfortable with building rapport and showcasing your personality.
✨Demonstrate Your Organisational Skills
You’ll be managing enquiries and supporting events, so highlight any relevant admin experience you have. Prepare examples of how you’ve successfully managed multiple tasks or projects in the past, especially in fast-paced environments.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about team dynamics, opportunities for progression, or how they measure success in the Host position.
