At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an inspiring shopping experience.
- Company: Join Urban Outfitters, a vibrant brand that celebrates creativity and community.
- Benefits: Enjoy up to 40% discount, private medical insurance, and unique 'Life Leave' days.
- Other info: Opportunities for continuous learning and career advancement in a supportive environment.
- Why this job: Be part of a culture that values creativity and personal growth in fashion retail.
- Qualifications: Management experience in fast-paced retail and a passion for fashion trends.
The predicted salary is between 30000 - 40000 £ per year.
This position is located at SU1F Westgate, Oxford OX11TR United Kingdom.
The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters 'Peers Teaching Peers' philosophy.
Responsibilities
- Recruit, motivate, develop and lead a store team.
- Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions).
- Recognise and develop talented individuals for advancement and growth within the organisation.
- Uphold Company standards and act as a positive role model to others.
- Inspire, motivate and encourage teamwork among the team.
- Conduct productive daily meetings to ensure that goals are met.
- Effectively delegate projects while allowing others the creativity to succeed by making their own decisions.
- Possess excellent communication skills in both written and verbal form.
- Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment.
- Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management.
- Achieve Company-average mystery shop results by upholding the Company's mystery shop standards.
- Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures.
- Achieve the store stock loss goals by overseeing adherence to loss prevention practices.
- Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents.
- Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager regarding training, shipment placement, markdowns, transfers, merchandising and store standards.
- Understand and interpret current fashion trends in local markets in order to generate creative solutions.
- Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately.
- Maximise departmental sales through analytical and creative management of merchandise from receipt to sales.
- Utilise Company reports to react to trends and drive business.
- Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community.
- Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends.
- Demonstrate entrepreneurial skills to achieve and exceed store targets.
- Experience in a management role working in a fast paced, high volume fashion retail environment.
- Demonstrates strong operational skills.
- An understanding of the Urban Outfitters culture and its appeal to the local market.
- Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business.
Benefits
- 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Up to 40% employee discount at all URBN Brands.
- Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Department Manager - Oxford, UK employer: Job Search Place Limited
Urban Outfitters is an exceptional employer located in the vibrant city of Oxford, offering a dynamic work environment that fosters creativity and teamwork. With a strong commitment to employee development through structured support and opportunities for advancement, we ensure our team members thrive both personally and professionally. Our unique benefits, including 'Life Leave' for significant life events and generous employee discounts, reflect our dedication to the well-being of our staff while embracing the diverse culture of Urban Outfitters.
StudySmarter Expert Advice🤫
We think this is how you could land Urban Outfitters Department Manager - Oxford, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, dive into their culture and values. This way, you can show how you fit right in and can contribute to that creative environment they cherish.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you articulate your experience and how it aligns with the role of Department Manager.
✨Tip Number 3
Bring your A-game with examples! Think of specific times when you’ve led a team or tackled challenges in retail. Sharing these stories will demonstrate your leadership skills and operational savvy.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics or how they measure success in the department. It’s a great way to engage and show you’re serious about the role.
We think you need these skills to ace Urban Outfitters Department Manager - Oxford, UK
Some tips for your application 🫡
Show Your Passion for Urban Outfitters:When writing your application, let your love for Urban Outfitters shine through! Share why you’re excited about the brand and how you connect with its culture. We want to see that you understand what makes us unique.
Highlight Your Management Experience:Make sure to detail your previous management roles, especially in fast-paced retail environments. We’re looking for someone who can lead a team effectively, so share specific examples of how you've motivated and developed others.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure your skills and experiences stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and know how to navigate the digital world.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Urban Outfitters Culture
Before the interview, dive deep into understanding Urban Outfitters' culture and values. Familiarise yourself with their 'Peers Teaching Peers' philosophy and think about how you can embody this in your role as a Department Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced retail environment. Be ready to discuss specific instances where you've motivated your team, conducted performance appraisals, or handled disciplinary actions effectively.
✨Demonstrate Your Customer Service Expertise
Think of ways you've enhanced customer service in previous roles. Be prepared to share strategies you've implemented to achieve high mystery shop results and how you’ve trained teams to maintain excellent service standards.
✨Stay Trend-Savvy
Research current fashion trends and local market influences. During the interview, be ready to discuss how you would use this knowledge to drive sales and create a visually appealing store environment that resonates with customers.
