At a Glance
- Tasks: Provide essential admin support to the Children and Young People 0-19 Service.
- Company: Join a dedicated team within the NHS focused on youth health.
- Benefits: Gain valuable experience in a supportive environment with career growth.
- Other info: Opportunity to work in a dynamic health setting with flexible hours.
- Why this job: Make a real difference in the lives of children and families.
- Qualifications: Confident with Microsoft applications and strong communication skills required.
The predicted salary is between 23900 - 25600 £ per year.
To provide efficient and comprehensive administrative support to the Children and Young People 0-19 Service and their families. Working with the Health Visiting, School Health Nursing and Family Nurse Partnership teams, the post holder will join the team working from the Single Point of Access (SPA). Accurately inputting data and maintaining database information systems. This includes collating information from partner services and organisations. The post holder will be the main point of contact for the administration of appointments within the CYP0-19 service for parents and carers and also the first contact into the service for clients and multi-agency colleagues.
Main duties of the job:
- To provide timely and comprehensive administrative support to the CYP-0-19 service.
- Managing and updating information on the client electronic records (EHR).
- Prioritise workload, following the 0-19 CYP SPA Standard Operating Procedures (SOP).
- Respond to the needs of clients and the service in a timely manner observing the need to achieve set targets.
- Answering the telephone, taking messages accurately, responding to queries appropriately following Trust procedures whilst being aware of when there is a need to escape to senior staff.
- To provide feedback to CYP0-19 service managers to support efficient and timely service delivery.
Person Specification:
- Confident in using all Microsoft applications including Excel.
- Good communication skills written and verbal.
- Ability to prioritise and problem solve with a willingness to be flexible.
- Previous NHS experience.
- Understands and adheres to the need for confidentiality.
- Attention to detail and confidence following a Standard Operating Procedure (SOP).
- Customer service skills in a health setting.
- Awareness of the importance of deadlines to meet targets.
- Has experience of Electronic Health Records (EHR).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
SPA Administrator in Oxford employer: Job Search Place Limited
As a SPA Administrator within the Children and Young People 0-19 Service, you will be part of a dedicated team that values collaboration and support for families in our community. Our organisation fosters a positive work culture, offering comprehensive training and development opportunities to enhance your skills and career progression. Located in a vibrant area, we provide a fulfilling work environment where your contributions directly impact the lives of children and their families.
StudySmarter Expert Advice🤫
We think this is how you could land SPA Administrator in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the health sector, especially those who work with children and young people. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles in health services. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of how you've used Microsoft applications or managed client records in previous roles. This will help you stand out as someone who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace SPA Administrator in Oxford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of SPA Administrator. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills:Since good communication is key for this role, ensure your written application reflects your ability to convey information clearly and effectively. Don't forget to proofread for any typos or errors!
Highlight Relevant Experience:If you've got previous NHS experience or have worked with Electronic Health Records, make it stand out in your application. We want to see how your background makes you a great fit for our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a SPA Administrator. Familiarise yourself with the job description, especially the key duties like managing electronic health records and providing administrative support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Your Microsoft Skills
Since the job requires proficiency in Microsoft applications, particularly Excel, it’s a good idea to practice using these tools before your interview. Be ready to discuss how you've used them in previous roles, especially in relation to data management and reporting.
✨Demonstrate Your Communication Skills
As the first point of contact for clients and multi-agency colleagues, strong communication skills are essential. Prepare examples of how you've effectively communicated in past roles, whether it's handling queries or providing feedback. This will showcase your ability to interact professionally in a health setting.
✨Show Your Problem-Solving Ability
The role involves prioritising workloads and responding to client needs promptly. Think of specific instances where you've had to solve problems or manage competing priorities. Highlighting these experiences will demonstrate your flexibility and ability to work under pressure, which is crucial for this position.
