At a Glance
- Tasks: Provide exceptional customer service and personalised beauty consultations.
- Company: Join the vibrant team at John Lewis & Partners in Oxford.
- Benefits: Enjoy a competitive salary, generous discounts, and fun team celebrations.
- Other info: Flexible hours with opportunities for growth in a diverse environment.
- Why this job: Unleash your creativity while helping customers look and feel their best.
- Qualifications: Experience in retail, passion for beauty, and a positive attitude.
The predicted salary is between 13 - 13 £ per hour.
Role: Makeup Artist
Location: Oxford, John Lewis & Partners - 101, The Westgate, Queen St, Oxford OX1 1PB
Hours: 32 hours - Part Time
Salary: from £13.12 - £13.48 per hour + competitive commission structure
The Role:
- Greeting all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale.
- Provide a personalised consultative approach to all customers, ensuring that you're offering additional beauty services such as the Trinny London Match2Me experience and appointments where possible.
- Demonstrate and recommend products to achieve desired looks and address individual concerns.
- Conduct pre-booked customer make-up appointments.
- Meet and exceed sales targets by actively promoting and selling makeup and skincare products.
- Upsell and cross-sell related beauty and skincare items to maximise sales opportunities.
- Collaborate with the team to achieve overall sales goals.
- Ensure the makeup section is well organised, clean, and visually appealing.
- Implement and maintain attractive displays to highlight featured products and promotions.
- Keep makeup tools and workstations clean and sanitised to meet health and safety standards.
Skills & Qualifications:
- Experience in a retail position, ideally within beauty or cosmetics.
- Passionate for makeup and skincare.
- Experience with customer relationship management and data capture targets.
- Adaptable and confident with an ever changing, fast paced and high pressured environment.
- Positive and can do attitude.
- Comfortable and motivated by working towards and exceeding targets and KPIs.
- Punctual and flexible to work retail hours, including bank holidays and weekends.
- Personable with a customer centric mindset.
Benefits:
- Welcome Trinny London Starter Stack.
- Company discount for yourself (50%) and your friends and family (40%) after probation.
- Competitive commission structure.
- T Parties = summer and festive celebrations!
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave).
Equal Opportunities:
We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Makeup Artist - Part Time in Oxford employer: Job Search Place Limited
At John Lewis & Partners in Oxford, we pride ourselves on being an exceptional employer that values diversity and inclusivity. Our Makeup Artists enjoy a vibrant work culture with opportunities for personal growth, competitive commission structures, and generous staff discounts, all while being part of a supportive team that celebrates achievements through rewards and recognition schemes. Join us to not only enhance your skills in the beauty industry but also to be part of a community that champions individuality and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Makeup Artist - Part Time in Oxford
✨Tip Number 1
Get to know the brand! Before your interview, dive into John Lewis & Partners and their beauty offerings. Understanding their products and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate the kind of interactions you'd have as a Makeup Artist. This will help you feel more confident when it comes to greeting customers and offering personalised consultations.
✨Tip Number 3
Show off your creativity! Bring a portfolio of your best makeup looks to the interview. This not only showcases your skills but also gives you a chance to discuss your approach to beauty and how you can help customers achieve their desired looks.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show that you’re enthusiastic about the role.
We think you need these skills to ace Makeup Artist - Part Time in Oxford
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for makeup and skincare shine through! Share any experiences or stories that highlight your passion for the beauty industry. We want to see that you’re not just applying for a job, but that you genuinely care about helping customers look and feel their best.
Tailor Your Application:Make sure to customise your application to fit the role of Makeup Artist. Highlight relevant experience in retail or beauty, and mention any specific skills that align with what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team!
Be Personable and Engaging:Your written application is your first chance to connect with us, so make it friendly and engaging! Use a conversational tone and don’t be afraid to let your personality shine through. We’re looking for someone who can build relationships with customers, so show us you can do that from the get-go.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the makeup and skincare products that the company offers. This includes understanding their features, benefits, and how they can meet customer needs. Being able to discuss these confidently will show your passion for beauty and your ability to provide exceptional customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided outstanding customer service. Think about times when you went above and beyond to meet a customer's needs or how you handled difficult situations. This will demonstrate your customer-centric mindset and adaptability in a fast-paced environment.
✨Demonstrate Your Makeup Skills
If possible, bring along a portfolio of your work or be ready to discuss your favourite looks and techniques. You might even want to practice a few application techniques beforehand so you can talk through your process during the interview. This will highlight your expertise and passion for makeup artistry.
✨Be Ready to Discuss Sales Strategies
Since the role involves meeting sales targets, think about how you would approach upselling and cross-selling products. Prepare to share specific strategies you’ve used in the past to boost sales, as well as how you would engage customers to promote additional services like the Trinny London Match2Me experience.