At a Glance
- Tasks: Serve customers, recommend products, and maintain a vibrant food section.
- Company: Join M&S, the UK's fastest growing retailer with a dynamic team.
- Benefits: Flexible hours, competitive pay, and a chance to grow your skills.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be at the forefront of customer service and make a real impact.
- Qualifications: Passion for food, resilience, and teamwork skills required.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern: Monday 15:00-20:00, Wednesday 15:00-20:00, Thursday 15:00-20:00, Saturday 15:00-20:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and meet strong customer demand head on. You'll be a resilient and committed brand ambassador who is ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
Responsibilities:- Thrive in a high pressure environment, staying sharp, fast, and focused when the store is at its busiest.
- Go above and beyond to serve, sell, fill and help drive growth in sales.
- Utilise our digital tools, such as Sparks and our in-store devices, to enhance the customer experience.
- Contribute to a positive, high energy environment, supporting each other in delivering a seamless customer experience.
- Be poised to work across various areas of the store, adapting to the changing demands of the retail environment.
This is a frontline role, not for the faint hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Oxford employer: Job Search Place Limited
At M&S, we pride ourselves on being more than just a retailer; we are a community that values hard work, resilience, and exceptional service. As a Customer Assistant in our Food section in Oxford, you'll enjoy a dynamic work environment that fosters teamwork and personal growth, with opportunities to develop your skills and advance your career. Our commitment to employee well-being is reflected in our supportive culture and flexible working patterns, making M&S an excellent employer for those seeking a rewarding and meaningful role.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Oxford
✨Tip Number 1
Get to know M&S inside out! Familiarise yourself with their food products and services. When you walk into that interview, show off your passion and knowledge – it’ll make you stand out as a committed brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle busy periods and difficult customers. Role-play scenarios with friends or family to build your confidence in delivering five-star service under pressure.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you can adapt to different roles within the store. Share examples of times you've thrived in changing environments – it’ll prove you’re the perfect fit for this dynamic role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital tools we use at M&S.
We think you need these skills to ace Customer Assistant - Food - Oxford
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences you've had that show your enthusiasm for the industry. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills:Make sure to emphasise any previous experience you have in customer service. We’re all about delivering five-star service, so share examples of how you've gone above and beyond for customers in the past. This will help us see that you can thrive under pressure and keep our customers happy!
Be Yourself:We’re looking for down-to-earth colleagues who can fit into our high-energy environment. Don’t be afraid to let your personality shine through in your application. Show us who you are and how you can contribute to our team culture at M&S.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. Plus, it’s super straightforward!
How to prepare for a job interview at Job Search Place Limited
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond to meet customer needs, especially in high-pressure situations. This will highlight your ability to thrive in a busy retail environment.
✨Show Your Team Spirit
M&S values teamwork, so be ready to discuss how you contribute to a positive work atmosphere. Share stories that showcase your ability to support colleagues and work collaboratively, as this is crucial for delivering a seamless customer experience.
✨Embrace Flexibility and Adaptability
Be prepared to talk about your flexibility in working across different areas of the store. Highlight any experiences where you've had to adapt quickly to changing demands or take on various roles. This will demonstrate that you're ready to embrace the challenges of a dynamic retail environment.
