At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in the Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible early morning shifts, competitive pay, and opportunities for growth.
- Other info: Dynamic environment with no two shifts the same, perfect for adaptable individuals.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern
- Monday 06:00-10:00
- Tuesday 06:00-10:00
- Thursday 06:00-10:00
- Friday 06:00-10:00
- Saturday 06:00-10:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down to earth colleagues who thrive under pressure, deliver five star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and keep going, day in and day out, meeting strong customer demand head on.
You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as Sparks and our in store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Early Mornings) - Oxford employer: Job Search Place Limited
At M&S, we pride ourselves on being a dynamic and supportive employer, offering our Customer Assistants in Oxford not just a job, but a rewarding career path. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring that our team members thrive in a fast-paced environment while delivering exceptional service. Our vibrant work culture fosters teamwork and flexibility, making every day unique and exciting as we collectively strive to meet the needs of our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Early Mornings) - Oxford
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and their food products. This way, you can show off your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tough customers or recommend products. Role-playing with a friend can help you feel more confident and ready to impress when it counts.
✨Tip Number 3
Be flexible and adaptable! Since the role requires you to work in various areas of the store, be prepared to discuss how you've handled changes in past jobs. Show that you're ready to embrace the fast-paced environment at M&S.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, so keep an eye on it for any new opportunities that pop up!
We think you need these skills to ace Customer Assistant - Food (Early Mornings) - Oxford
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences you've had that show your enthusiasm for the industry. We want to see that spark!
Highlight Your Customer Service Skills:Make sure to mention any previous roles where you provided excellent customer service. We’re looking for those who can thrive under pressure and keep customers happy, so share your best examples!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Authenticity goes a long way in showing us you’d be a great fit for our team.
Apply Through Our Website:Remember, the best way to apply is through our website. It’s super easy and ensures your application gets to the right place. So, take a moment to fill out the online form and join us at M&S!
How to prepare for a job interview at Job Search Place Limited
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will demonstrate your ability to thrive under pressure and provide five-star service.
✨Emphasise Teamwork and Flexibility
Be ready to discuss how you work well in a team and adapt to changing situations. Share specific instances where you collaborated with colleagues to achieve a common goal or adjusted your approach based on the store's demands. This will highlight your suitability for a dynamic retail environment.
✨Demonstrate Digital Confidence
Since being digitally confident is essential for this role, think of examples where you've used technology to enhance customer experiences. Whether it's using digital tools or in-store devices, showing that you're comfortable with tech will set you apart as a candidate who can keep pace with M&S's transformation.
